「I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel....
「We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable.」
「The views over the valley, the tea plantations and agricultural land are fantastic. The villa is set up on a hillside, about 3km out of town. It takes approximately a 10 min tuk tuk drive into town.
The staff are absolutely lovely and extremely helpful. The hotel is beautifully presented, mostly made in wood and looking very smart. The room and bathroom were large, clean and well presented. The whole place is beautiful an dis surrounded by beautiful countryside. 」
「Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet.」
「Excellent service all the staff was so nice. My room was very nice and the view of the mountains from my terrace was beautiful. The food was also very good. 」