「A lovely hotel in the centre of Cartagena! The staff were really helpful and friendly especially the chap on the desk who encouraged me to use my Spanish and answered me slowly to help me understand. Would definitely go back it's a lovely area full of history and lots of lovely bars and restaurants.」
「Nice hotel with friendly helpful staff. Definitely recommend booking the buffet breakfast as this was excellent. Around 10-15 minutes walk to everything」
「This is a very beautiful building centrally located which allows you to walk to the most interesting places to visit in the city. Its rooms are comfortable with everything you need. The breakfast is delicious and very varied. Staff are great and helpful. Parking can be done in the near Plaza España and you can get a discount with a hotel voucher」
「Excellent location, beautiful property, and affordable. Would like to come back but management communication tools must be used more effectively.
Poor communication with reception caused duress and stress during our travel delay, as there was no way to determine if they could hold our room if we checked in late or a day later.
I contacted them four times through the Expedia app weeks and days before arriving, and they did not respond at all.
Three phone calls to reception went unreturned,...
「Room was very clean. It’s a ground floor apartment and can be a little noisy sometimes when people come in and out of the apartment block. The apartment is located a minute away from the Roman ampitheatre . 5min walk to the harbour front, shops and restaurants. There’s no view as it faces onto the street. Room facilities were good with the exception of the shower which we found difficult to regulate the temperature.」