「There was no hot water the night we checked in. Also, there was not enough water pressure to run the cold shower.
There was also only one person working which made check in very long.
The staff (1) that was there was very helpful and good to work with, but she was stretched over numerous responsibilities
Breakfast was good and tasty.
Based on recent stay, we would be hard pressed to stay there the next time in Pella.
Great location for golfing and getting around town.」
「Room was clean, bed and pillows were comfy, pool and hot tub not available, and haven't been for quite some time. Seem to be short on staff, those that they have seem to be trying hard. Breakfast was ok, food could be hotter, and waffle batter was all liquid one day and wouldn't come out of the dispenser the next. Fresh fruit was good. Grass around the building needs to be cut.」
「There is not one thing that detracts from how nice this place is and I've traveled a bit recently.
The staff exceeded expectations.. we've gotten so used to people that clearly don't want to be at their job that the smiles, politeness and genuine interest in how our room was surprised us all. We were a big group and everyone in our group said the same thing about the staff. I would return just because of the staff.
So, we were VERY HAPPY with the staff. The area around the hotel was clean and...
「This is an older hotel but dont judge a book by it's cover. The room was clean ( no carpet!)and just what we needed for a quick one night stay. The staff was nice. The only thing I could complain about was the washcloths were on the old side.」
「The photos on the website are not at all what the rooms look like. The room was dirty, the hangers all 3 of them had dust on them, the luggage rack was dirty and dust. No water pressure. We had to leave after one night」
「Have family in Oskaloosa and stayed here last weekend helping them at their house. Was very impressed with the property. Room was clean, smelled good and had recent updates. Comfortable too. Would stay here again.」