预订萨默菲尔德酒店宾馆住宿限时优惠

“The customer service needs improvement. My wife and I ate breakfast at the hotel. The food was put up, and the lights were turned off on us 30 minutes early (9 am instead of 9:30 am). The customer service attendant sighed a couple of times while sweeping near us in the breakfast area. Who knows why? Maybe it was because I was telling my wife a story, and she was tired of hearing it. Maybe it was that she was tired of cleaning. I don't know the reason. Good customer service doesn't include……

“Great option for families attending events at Elon University and surroundings. Clean, well maintained hotel with super friendly staff. Good breakfast included and ample parking.”

“房间很大，床也很大。有微波炉和冰箱，但是没有杯子（幸好自己带了），更没有餐具，空调无法关闭，似乎没有wifi。边上有个小购物区，有快餐店，但是没去过。”

“The non-smoker rooms smelled of smoke even when we talk with the staff and where changed to another room. In the morning another person, which looked like he was intoxicated, was harassing my dad asking about a phone that they didn’t even see at any point, he even threw his room card to my dad’s car, which made them really uncomfortable and had to leave the hotel early in the morning to avoid any situation.”

“Called morning before check in to make change and was told it could be done at check in. At check in the agent was not least concerned while he told me that he cannot make the change. No coffee at all was available for breakfast.”

“The area is not very nice. I booked a non smoking room, and the room I got smelled like somebody had been smoking there. The smell was terrible! I booked for two nights but only stayed one night and canceled the second. There were a lot of people around the stairs and parking lot, talking and smoking. I did not feel safe.”

“It is very quiet even though on Main Street. The room was immaculate. The breakfast was well prepared and the area was very clean. Plenty of restaurants very close to the hotel. It is a definite if I am in the area again.”

“Very clean room”

“Thank you”

“The staff friendly , helpful and nice!”

“It is a nice hotel some on the outside sidewalk is coming up. Breakfast bar was good. The air conditioning was a little loud in our meeting room.”

“Good”

“Beautiful hotel in spotless condition right on campus. And all profits go towards scholarships. ”

“When I arrived I had to wait for someone to come out the restroom 20min with a signed that read out of order I had a long drive and had to use the restroom….. The pool was green thick fungus”