艾尔岛 2 星级酒店, HK$655 起

“Meget venlig og gæstfri vært.”

“I made a booking through hotels.com. I then received check in instructions from Dancenter, which is a holiday agent in Denmark. As the booking was done through hotels.com I expected the stay to be fully paid, but when arriving at the property it was clear that on top of the hotels.com price I had to pay for electricity, water and heating. This was not explained on hotels.com. Arriving at the property I discovered that there was no bedding, so I had to go to the local supermarket and buy bedding.……

“Fjernsynet er for lille og sidder lidt malplaceret. Der er en blæser på badeværelset man ikke kan slukke for, det kunne være rart ikke at skulle høre på den hele natten.”

“Fed lejlighed, pæn og ren, absolut ingenting at klage over”

“Flot beliggenhed. Hyggeligt sted med gode aktiviteter. ”

“Dejligt sted, men kloak på badeværelse lugter, og så var det meget svært at regne ud hvor nøgleboks sad.”

“Basically this listing on hotels.com has a lot of information that is not listed on their listed but is only provided to you after you've booked. On the listing, prior to my booking, the check in time is from 0900hrs but after booking, the property sent me an email stating check in is at 1600hrs. That's a discrepancy of 7 hours! Contacted the property via hotels.com chat and they just conveniently said please refer to their website. Why didn't they just put the right information at the listing……