「Phil was great, pleasant and helpful. The room air conditioner was a bit odd, it has a GFI type plug, that was tripped and the unit would not turn on, figured out how to reset it and the unit came on. A bit noisy but worked」
「We liked our stay at this hotel. Staff are very helpful and friendly with a welcoming attitude with a smile. We had lake view facing room which was perfect. Room was clean by HK staff every single day making it comfortable for us. Same food options every single day for breakfast made it kind of boring after 2nd day.
Items for breakfast were well stocked.
We enjoyed our stay at the hotel and definitely will be back soon.」