「We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $」
「When I arrived they told me they were not working with cheap hotels online. They refused my reservation. They had rooms, but wanted to increase the price by 50 percent more than what I had booked. I called the taxi service to come and get me. I didn’t stay there and I never will.」
「This hotel seems to be run by scammers. It does not actually exist in Iganga...it is actually in the Masese area of Jinja. It is about 6 miles from Jinja and 20 miles from Iganga so I think its wrong for them to claim that the hotel is in Iganga. We had a very stressful time trying to find this hotel after arriving in Iganga. Luckily we were able to find another hotel in Iganga. Hotels.com were useless in trying to get us our refund after we had pre-paid for this hotel. They never gave me any...