「We splurged on Expedia and picked one of the nicer hotels on the island. There was mold in our room and in the hallways. We saw a painter painting over mold in another room across the hall from us. We tried to get help from the front desk, but with the language barrier, they pretended like they couldn’t understand, even though we translated the issues using Google translate. We have been trying to get a hold of them for a refund or at least partial refund and they are ignoring our calls and...
「Só a TV que não funcionava e a água do chuveiro e da pia que era salgada e por isso deixava o cabelo da gente horrível. De resto foi tudo maravilhoso.」
「The apartment is very nice, it wasn't completely clean, I assume it's because of the salt water, many things are rusty. In general the apartment is fine, although when I made the reservation they showed me a first floor, when I arrived they gave me the second, but it's fine.
The location on the map from the center to the apartment looks short, but once you're there it's 15 minutes or more. So it's important to bring your driver's license if you want to rent a car or a small taxi; otherwise,...
「Buena ubicación, céntrica, cerca de la playa y con muchos locales comerciales y restaurantes cerca.
Buena atencion de Ana, recepcionista.
Desayuno básico, sin aire ni ventilador en el sector de desayuno.
Destaco como negativo la mala higiene. Desde que ingresamos notamos que el baño no había sido limpiado adecuadamente (pelos, azulejos y ducha sucios, espejo sucio, griferia sucia)
Solicitamos limpieza de la habitación al tercer dia y tampoco lo hicieron. Ante una reiteración del pedido lo...
「My stay at Cocoplum Beach Hotel was truly wonderful. The staff were exceptionally friendly, warm, and attentive, always making us feel welcome and well cared for. The hotel offers excellent facilities, delicious food, and outstanding standards of cleanliness, hygiene, and safety. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting San Andrés. I would happily stay here again!」