Hartford 3 Stars Hotels

"Clean room"

"Clean room."

"Half the rooms smell like somebody’s been smoking in them. It’s horrible. So I transferred to a room it smelled OK but the air conditioner was so noisy and clanging. It was hard to sleep."

"Great breakfast selection! Clean room"

"We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had finished. Very disappointing for a quality hotel. On the bright side our room was excellent. I advised the receptionist that 8 weeks previous i had had a knee replacemdent "

"The breakfast was fresh, and the staff was nice abd helpful."

"Immediately got trapped in the broken elevator. Had to wait awhile for it to be fixed. They moved me to first floor room so I wouldn’t have to use stairs with all my luggage. Staff at Starbucks/ food counter non existent or rude. Was accused of asking for alcohol at 9 am when I tried to order a cold brew coffee. Was informed rudely that they don’t serve alcohol until 5pm- again- cold brew coffee - which is on the menu. I gave up trying to order from that person and never stopped to order again. But it was never staffed so. Bring your own food and beverages or plan on local restaurants. Room fridge is tiny- so also bring cooler. No ice on first floor- so bring ice. Otherwise clean and quiet. But I won’t stay there again. "

"Everyone was wonderful. "