希爾城 3 星級酒店 | 酒店優惠低至 HK$311

「Great Hotel!」

「Perfect 」

「The property is really run down and in need of updating. The staff tried to overcome the obstacles they are stuck with in regards to the hotel condition. Check in is at 3pm, we arrived at 7:30 and our room had not been cleaned yet and we had to wait an additional hour before we could get in. The key card lock on our door would not work and we had to have the front desk let us in 3 separate times. The show was never hot and was luke warm at best, the fsucet on the sink did not have cold water...

「Very spacious, clean room and amenities. Very nice staff. Breakfast was very good. Centrally located in Rapid city. 」

「I had emergency surgery and needed to reschedule our stay. Over ten attempts to reschedule, all unsuccessful. Each time, I was told I would be charged anywhere from $209, to over $500. Same room, just different dates. I was also told I would not be allowed a chair in the back of the venue for a concert, that I could sit in “ the bathroom”. What a terrible facility, horrible customer service. I didn’t want money back, just wanted a chair for the concert, and to reschedule the stay so we could...

「pros: spacious room cons: room cleanness need to improve slightly far from business district」

「非常喜欢这个酒店，各个方面都非常好」

「Absolutely will be back. I had a great stay, felt safe, and the staff were all very friendly. The s’mores were also a great finishing touch to a great night 」

「Great staff!」