卡普兰 3 星级酒店, HK$470 起

“Beautiful hotel! Love the updates and front staff were pleasant. But our stay wasn’t the best! When we checked in, our room had dirty check markings all on the toilet seat, hairs in the bathroom sink and the bathroom door wouldn't close completely as the door screws were loosely hanging out and eventually fell off. I showed front desk pictures of the room. They apologized and moved us to a different room. On inspection of the new room, it was just as nasty. There was a pool of pee in front of……

“方便, 清潔 ，惟房間内稍有煙味”

“Excellent hotel!!”

“The floor was carpeted but there are uneven spots. The room was muggy and the AC never quite worked so it was uncomfortable. The room also smelled weird. There was a school baseball team staying here that same night so it was loud and crowded which didn’t help feeling the discomfort. The staff seemed indifferent, robotic and wasn’t friendly at all.(front desk woman)”

“I didn't see a gym, but it's in the middle of downtown shopping centers ”

“Great location near many shops and restaurants. It was a bit noisy at times since it was across the street from the hospital. The towels were very small and when we asked for fresh ones, we never received them. We ran out of tissues and had to ask there times before some was brought. The bistro was counter service and very over priced, but they had plenty of seating. The bed was yet comfortable and the blackout shades did a good job. Would probably stay here again ”

“The hot water only stays on for about two minutes and then turns completely cold, making it difficult to shower. The beds are also very old and extremely squeaky, which makes it hard to rest. In addition, when we turn on the A/C, there is an intermittent low vibration noise that keeps coming on and off, and we cannot figure out the cause.”

“The bathroom toilet was broken. Made complain twice and issue was never resolved until check out”

“No complaints.”

“Great ”

“The room had a smell in it and I had to keep the door open most of the time I eas there just to breath. After two days there I had to go to a doctor who told me I had come in contact with mold sbd had a respiratory infection because of it. ”

“The reason I got the room is bc my power. Is off at home and I've been sick. So I asked him at the desk to make sure there was a working heater in room even tho he was super rude already.. the heater broken. The phone broken. I had my privacy tag on door when I got back from ice machine maid was smoking in my room said our room was cancelled.. I want my money back ”