「Unfortunately my experience was poor. My reservation was changed at check in and I was assured I would be able to stay in the same room for two nights but was contacted by a supervisor that they were waiting for me to check out and check back in hours later. I had to travel back to the hotel mid day to check back into the same room. No housekeeping was provided and when I called down to get a towel and coffee I was told curtly that if I wanted something I had to go to the front desk to retrieve...
「We had never been so were unfamiliar with grounds. Staff did not direct us to the hotel, mention anything about players cards, no mention of restaurants or dining options」
「Great room, very friendly staff too, yummy breakfast, and VERY dog friendly!!
Thanks for a great stay. We will be staying again, 😊
Dan and Marshal(my dog!)」
「Check-in was rough, the clerk was trying to deny me my reservation that was paid for due to I missed the first night reservation due to medical reasons. We called the hotel and reported that we would not be checking in the day of reservation but would using the room the second night. It wasn't recorded that I called. And she kept saying it was down as no show. I disputed as I had paid for the nights already and should have a reservation for the stay. After 20 minutes of disputes I demanded she...