船島 3 星級酒店 | 酒店優惠低至 HK$413

「Had to wait and couldn't check in until a little after 4 PM. Water view room I reserved was replaced with pool view. Neighbors in adjacent room were noisy all night long for a number of nights even though we told guest services. Overall, a bit disappointing.」

「Room was clean, except it was obvious that staff didn't clean the floors under edges and corners that could be easily. staff were great!」

「Everything was amazing , staff was there accommodating in the facilities was very clean」

「It was almost perfect. The place was very clean. The staff were super friendly and professional. The only problem is that the shampoo and conditioner were out and I didn’t realize it until I was already in the shower. I purposely didn’t buy any the night before because I saw there were pumps of shampoo and conditioner in the bathroom but then the next morning when I went to use it, I realized that the bottles were empty (you can’t tell until you go to pump them). That was my only discrepancy.」

「Staff at check in just stared at me and didn’t speak to me (despite my standing in front of her and her looking me in the eye). I eventually addressed her first. She didn’t apologize for my wait (I had stood there as she was checking someone else in for about 10 minutes). She said she couldn’t find the reservation for the person in front of me but then found it; she did the same with me. Not hospitable at all. The staff I left the keycard with the next day was very friendly. The bathroom...

「The staff was exceptional. Room could have been cleaned better but was acceptable. Small variety of breakfast items available but what was offered was good.」

「I thought the price was too high, reasonable during the week. Too high on weekends.」

「Worst stay that I have had in 4-5 years.... Came in on a Sunday and had to switch rooms three times as there was an issue with the first two rooms. On Monday when I saw the hurricane was coming through I told the staff that I would be leaving on Thursday morning to keep my family safe. I was reassured that I would not be charged for nights not used as the hurricane was coming and I had to go from MS, AL before I could get safely to Florida where we live. On Tuesday and Wednesday, I talked to...