尔托斯沙冯村 4 星级酒店, HK$361 起

“Our butler, Gustavo, was amazing and met all of out needs with exceptional service and attention. Food at all the restaurants was very good with a wide selection”

“We had an amazing stay at Secrets La Romana Resort & Spa. The staff was wonderful, the cleanliness was top tier, and the entire property was beautifully maintained. The spa was absolutely incredible and one of the highlights of our trip. The food was great, there were plenty of amenities to enjoy, and the water park was such a fun bonus. Overall, a beautiful resort with excellent service, and we would definitely come back.”

“All good”

“Although we enjoyed our stay more towards the end, there were a lot of drawbacks. For one, our Junior Suite was located on the ground floor next to reception which meant we heard everything all night long. Not to mention the public restrooms outside of our hallway smelled like sewage which made our whole room smell like sewage during our stay. The buffet was lacking good food most days, and there restaurants were constantly booked even when we went to reserve right when concierge opened. There……

“The hotel has a great environment, beautiful scenery, a beautiful swimming pool, and delicious food in the restaurant. I like this hotel very much. I will choose it again next time I have the chance.”

“I am submitting this formal complaint regarding my recent experience with Arajet due to excessive flight delays, misleading communication, poor customer service, and unreasonable additional charges during our travel from Santo Domingo to Miami (MIA). Our flight was delayed for more than 6 hours with very little communication provided to passengers. The delay was not properly announced at the airport, and the airline website failed to clearly show the actual flight status, creating confusion and……

“Todos fue excelente”