加州沙漠 4 星級酒店 | 酒店優惠低至 HK$843

「Staff didn’t send me an email in advance to let me know restaurants were closed and there was no bartenders on site at the pool. Upon checkout, I was told it had to do with the hotel closing.」

「I recently stayed at DoubleTree by Hilton Hotel Golf Resort Palm Springs with my family for vacation and my experience was quite disappointing. The bathtub in my room was clogged, which made it extremely difficult to take a proper bath. It ended up taking a very long time to shower, which was very frustrating. To make matters worse, my family members who stayed in a separate room also experienced similar issues with their bathtub. For a hotel of this reputation, I expected better maintenance...

「We have been coming to this property since it opened. Stayed here for a wedding in 2010, multiple times to visit area art events pre-kiddo, and it was still our go-to after we had our daughter. BUT the property is now under new management, and they have made a significant change that will impact whether we choose this property in the future. Like many OG Ace Hotel guests, we had kids, but we kept coming back because this hotel was the perfect mix of vibe and value. Over the past 5 years, we have...

「Staff were nice, but the room was a mess. The AC was super noisy and the smoke alarm went off at 5 AM for no reason, which was terrifying. The desk lamp and the room phone were both broken, we had to walk down to the lobby just to talk to the staff. Overall a pretty bad experience.」

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「Free parking is always convenient & loved the free breakfast buffet. Didn't get a chance to use the pool, it was windy but would be nice if there was a jacuzzi.」

「Overall it was pleasant, but when we entered the room on the first day, my son jumped on the bed. Then our family saw the dust in the air. I hope the cleanliness of the room is not just superficial.」