Five Points 4 Stars Hotels

"Average. This property needs to finish the little details in rooms that are not completed. Refresh painting on ceiling and walls. Need new toilet (I had to hold the handle for about 45 seconds to have a complete flush…annoying. The parking is not adequate at entrance. The hotel needs to inform guests about the specifics amenities and deficiencies about rooms at check in. This hotel’s housekeeping never cleaned my room-I stayed two nights. This hotel is all smoke and mirrors. I give it a rate of 2.5 stars. It has potential to be greater. "

"Everything was great!!"

"I used Expedia to book a room so it didn’t say pay extra at the room I didn’t have because I had already paid now I can’t get my 310.00 back and I didn’t even get to stay in the room just go to the hotels your self save you some money and trouble not using again won’t get any more free money off me"

"I only stayed one night. But my experience was great. Staff was very friendly and my room was clean. It lived up to previous reviews and has great views of the city "

"When we arrived late at night, their system was down. I had to wait in the lobby with my child in the middle of the night for about 20-30 minutes, after travelling. They eventually put us in a room, but I had to come back to the front desk the next day to get keys and give them my credit card. Also, their pool was closed, and my kid was looking forward to playing in it. The staff was very friendly though!"

"Check-in took over an hour after valet parking & waiting for the check-in line. App check-in was not functioning properly. Room was tidy but in need of deeper cleanings & repairs. There was a rust pool under the toilet & the bathroom wall was peeling next to the sink. Carpet had several stains & felt dirty under foot. The walls outside of the elevator on our floor were dingy & in need of scrubbing. I’ve stayed in 2 star hotels in better condition. Pool was nice, having a Starbucks available & other amenities was a plus. But really disappointed in the overall state of the hotel outside of the main lobby. "