格雷峰 4 星级酒店, HK$1,155 起

“Great value but room not clean. The floor was not vacuumed. Desk staff covering desk and Starbucks cafe at same time. Guests had to wait due to short staffing.”

“The inn looked very quaint on Expedia.com, but come to find out that the restaurant and bar next door are managed separately from the hotel. The manager of the restaurant/bar has nothing to do with the inn! Expedia did not show that this was self check in and that a code would be emailed to us! We stayed 2 nights, no staff on hand, no ice, the tv did not work and no one to call or go to to take care of these issues! There was no one to come in and make up the room! No clean towels or clean……