Liubei District 4 Stars Hotels

"Checked in about 3pm went shopping and dinner.. Came back to room hot.. Tried to adjust air conditioner with no luck .had my wife rich is Chinese call front desk to complain was told no a/c because outside cold just open windows..at 130 am room temperature was 80 degrees I called front desk and asked if anyone speaks English someone came on phone then when I explained about situation I was told he didn't understand me.. At 200 am we checked out I asked for manager no one came to help or try to...