「This was one of the worst hotel experiences I have had. I called three days before arrival to confirm my reservation, add my emotional support pet, and request a high-floor room because my mother is disabled and cannot tolerate loud noise. I was assured these requests would be honored, but at check-in nothing had been done.After waiting, the staff and General Manager, Dan, finally offered a high-floor suite. However, we immediately discovered several issues. The balcony door had a safety...
「This was one of the worst hotel experiences I have had. I called three days before arrival to confirm my reservation, add my emotional support pet, and request a high-floor room because my mother is disabled and cannot tolerate loud noise. I was assured these requests would be honored, but at check-in nothing had been done.After waiting, the staff and General Manager, Dan, finally offered a high-floor suite. However, we immediately discovered several issues. The balcony door had a safety...
ENGY