Pine Castle 4 Stars Hotels

"Close to stores parks food plus nice staff and property "

"Here’s a strong but professional Expedia review you can post: I rarely leave negative reviews, but this stay was beyond disappointing. We booked this resort for a special mommy-daughter vacation and experienced issue after issue from the moment we arrived. Several advertised amenities were closed, including major water attractions we specifically booked for. Communication about these closures was extremely poor. Staff claimed guests were notified in advance, yet multiple families we spoke with said they had no idea either. Our room had multiple maintenance issues including a cracked bathtub, paint/chipping inside the tub, dryer problems, and plumbing disruptions during overnight hours. We also experienced delayed maintenance responses and inconsistent customer service throughout the stay. To make matters worse, accessibility requests for my mother in a wheelchair were not accommodated despite being communicated ahead of time. For the amount of money this resort charges, the lack of accountability, communication, and overall guest care was unacceptable. While Florida itself was beautiful and we made the best memories possible, the resort experience did not match the luxury pricing or expectations at all."

"Fantastic"

"great value lots to do at resort"

"This propertty is always fixing or do something new and it always looks messy . The studio room is a joke and not worth the money. The app is not user friendly, the so call, things happening around is not clearly noted and you can moß the events. Just too chaotic. "

"Will be using them exclusively going forward."

"Loved the resort and the location?"

"This is an exceptional property with outstanding staff."

"We were extremely impressed with this hotel! It was immaculately clean, well decorated andthe staff were amazing! It is centrally located in the middle of all if the theme parks and very well priced for the suite we were given. "