Arrived and computers were down. Unable to checkin for 45 minutes. Got to room and tv/refrigerator both unplugged. No shampoo in room, only conditioner and lotion. Got charged for 3 days of a $35 "room service fee" for things like shampoo/conditioner/use of pool/grounds/etc. Only stayed for 2 days. Plus when you don't even get the things they are charging you for that is tough to swallow. Carpet in room had that slightly sticky feel to it. Also... property is apparently not owned by Disney and they don't do an airport shuttle as a result. At least not free. Outdoor lighting very dark, hard to see when arriving by car.