Western Nicaragua 4 Stars Hotels

"Buenas canas comida "

"Staff was rude disrespectful ask to speak to the manager they never were available "

" Missing Kleenex and hair conditioner in room. Very poor selection of towels. No face clothes or hand towels. Poor quality furniture in room. No easy chair. No cable tv channels only subscription channels.. Box breakfast had thick dry sandwich.Staff helpful and nice. Pool clean. "

"Very clean and helpful people enjoyed very much"

"I would not stay here again. On the day of my check-in, around midnight, the hotel informed me that they had no room available for me. I was already getting ready to leave for my flight when I received the message, and I ended up flying to Nicaragua without knowing where I would be staying that night. This was especially frustrating since I had made my reservation back in December for a wedding. Eventually, the hotel was able to accommodate me by the time I arrived, but only because someone from the wedding advocated on my behalf. Without that, it felt like the hotel was prepared to leave me without a place to stay. When I arrived at 2:30 pm, my room was still not ready, and there was no apology for the stress they caused during my travel. They offered a “complimentary” welcome drink, which was already included with my Expedia reservation. The amenities are very outdated. The spa experience was poor and felt unprofessional. Music was played from a phone, and they didn’t even have Spotify Premium—advertisements interrupted the massage. I could also hear staff chatting loudly outside the room. That said, the massage itself was good. Kudos to the masseuse, who clearly did her best. The issue is with the hotel for not providing the proper environment or resources for their staff. Overall, after all the stress leading up to the trip, the stay was not worth it."

"The ocean veiw suite is the way to go. So happy for the upgrade. You are pool side near the restaurant and you have that spectacular oceanview. I woke up to a beautiful male peacock outside my window one day. I highly recommend."

"It's a really beautiful property with amazing rooms. There's a new infinity pool area that faces the Pacific Ocean and the skyline (including the statue) of San Juan del Sur. The breakfast spread in the morning is amazing! I also liked the dinner options (pizza night on Wednesday and fresh mahi mahi from the coast)."

"The most beautiful property you can find in Nicaragua. With 5 separate beaches and endless activities and 3 restaurants. This place spares no cost to ensure luxury delivered at all times. That being said, prepare your pocket book. "