Faultless guest service characterises every 5-star hotel in Bete Grise. From the moment you enter the lobby, staff attend to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels have to feature upscale conveniences to be eligible for a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.