In Elvaston, a hotel needs to offer a specific number of top-notch amenities to be rated 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer special touches such as a welcome gift.