Flawless guest service is at the heart of every 5-star hotel in Great Inagua Island. From the minute you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels must feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.