「It is a lovely hotel in a great setting let down by some basic issues
1. There are no water fountains anywhere and supplies of water thru the day non-existent- first high end hotel I’ve been to for a whilewhere water bottles and water fountains were not std.
2. The bar and restaurant are ridiculously expensive (EUR 50 for a cocktail is a joke)
3. Little things like shuttle service only runs till 6.30 pm so no good for dinner in town, no coffees or pool area service before 11
4. The restaurant...
「Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase....