保加利亞西北部 5 星級酒店 | 酒店優惠低至 HK$617

「It’s a beautiful hotel and breakfast was amazing. But the staff was racist. When I checked in, the girl at the counter charged me 500€ for deposit just because I am Asian! On the website of hotels.com said deposit 50€! And when I checked out, another male staff asked me why do I paid 500€ for deposit!!!??? Overall it’s a beautiful hotel but I can’t believe this happened to me and I am only hoping now that I can get my deposit back!!! I could have argued with the girl but I don’t want this stupid...

「Tres bon hotel a Sofia」

「I have comment their check in was cold and no welcoming. The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart. Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk.」

「I went twice at swimming pool and both days the towels were told not enough.」

「地點方便 價格合理 設備齊全」

「Excellent」

「浴室設施有問題, 漏水, house keeping 做漏很多事」

「Pretty new hotel, large rooms, clean and comfortable, good breakfast」

「We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. 」

「Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online」

「Nice」

「The listing for this apartment hotel was misleading. It said that it has Spa Facilities and swimming pool but it did not. There was such in nearby building in another hotel with similar name that charged extra 43 eur and said they have nothing to do with Flora Daisy」

「einfach wunderbar, super nettes Personal, guter Service, alles wie neu」