"I stay in the suite on the 14th floor. The front desk staff is very friendly, and also give us a flexibility for early check-in. The room is fantastic, not just a great view but also the design and services in the room are all excellent. This is the best hotel I have ever stayed in Europe. All the best!"
"Considering how expensive Switzerland is, this cozy hotel is value for money. The tram is just right downstair. The staff are warm and welcoming. For example, at breakfast, when there was freshly baked croissant, the staff came around and handed out the hot and fresh croissant. When I checked-in too late, around 23:00, the staff was nice and patience. "