Piffard Abbey of the Genesee Hotels

"There wasn't a hot tub. Black mold all over in the bathroom. No security locks on doors. Peeling paint and disgusting floors. "

"Super clean room. Very friendly and helpful staff. Staff was also accommodating with a roll out bed for our child. I would recommend this location. "

"Towel replacement was an issue, housekeeping does not replenish towels…you have to ask the supervisor to give them to you if you’re staying for more then one night, sink was not draining, maintenance did not fix it even though it was reported on the first day"

"I didn't get what i paid for, no hot tub, no roll away crib for my baby, no microwave in my room and the receptionist was very unfriendly when i was checking in."

"The pool is not heated and the hotel is old and not overly clean."

"Continental breakfast had almost no options. Broke ice machine on my floor."

"Extremely noisy and the room was very dirty"

"Great stay with the family. The kids loved the pool and the gym had weights and everything we needed. The complimentary breakfast was a nice added touch, but the only thing they didn’t have was milk. Location is good - not a far drive from where we wanted to go. Overall, we enjoyed staying here :)"

"Room was very clean and comfortable. Decent coffee and complimentary breakfast better than most places."