鄰近夏洛特雅培公園酒店 | 熱門夏洛特雅培公園住宿限時優惠每晚可低至 HK$1,121

「Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

「I can’t say anything bad about this place. It was a perfect stay all around!」

「Parking is terrible and the fact that no type of parking is included with the stay is ridiculous.」

「Clean room, they did have quite a bit of fruit flies. Other than that the stay was nice and we had early checkin.」

「Watch out for the $35 parking charge. Hotel already looking a bit dated. Pool inexplicably closed. 」

「My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful.」

「OK」

「The front desk staff, room layout, exercise room, and general cleanliness were very good. The food service was terrible. I experienced them being "out of" four things that I wanted to order over two days. The pantry was ill-stocked for snacks and beverages. I did report this to the assistant manager at check out time and he was to talk to the food & beverage manager.」

「The room was nice but the hotel itself felt very humid and stuffy.」

「I had a great stay and would definitely recommend this hotel. The room was clean and comfortable, the gym was very useful and had everything I needed for a good workout, and the breakfast was outstanding with plenty of delicious options. The staff were friendly and made the experience even better. I would 100% come back and stay here again!」

「near the spectrum center.」

「good」