Reception

Reviews of Fairfield Inn & Suites by Marriott Atlanta Acworth

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 379 reviews" "
Rating 8 - Good. 78 out of 379 reviews" "
Rating 6 - Okay. 29 out of 379 reviews" "
Rating 4 - Poor. 16 out of 379 reviews" "
Rating 2 - Terrible. 16 out of 379 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was very well kept up
Stayed 1 night in Mar 2024

2/10 Terrible

Jayden

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

edra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for what we needed and a convenient location for where we needed to go.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Waited while I used Expedia to get a good rate, good advice on where to eat and generally a very nice person!
Stayed 1 night in Mar 2024

8/10 Good

R Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Blaine

Stayed 1 night in Feb 2024

8/10 Good

Chelsea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Cresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee all day.
Stayed 2 nights in Feb 2024

6/10 Okay

joseph

Liked: Staff & service
Hard to get out of into traffic
Stayed 2 nights in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
We were greeted warmly when we arrived and when we left. As all Marriott hotels, it was immaculately clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Stayed 1 night in Dec 2023

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family stop
Very updated, food was very good, amenities where excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was convenient and safe area. ample dining options too. hotel staff was good. did not need to ask for anything extra in the room either. would use this place again if needed. would be willing to reommend to friends and family anytime
Stayed 1 night in Jan 2024

4/10 Poor

Yarrow

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We chose the hotel for the indoor pool, and after checking in and being told it was open, we found it was ice cold and unusable. Very disappointing.
Stayed 1 night in Dec 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy access for getting in and out of the hotel. We always stay here whenever we are in the area
Stayed 1 night in Dec 2023

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, breakfast was hot and fresh. Would stay again!
Stayed 1 night in Dec 2023

6/10 Okay

Kay

Disappointed with Hotels.com and this Hotel
Positive - Ashley, who worked the front desk, is a beautiful person who accommodated us on our initial challenge- defective heating system in our room. She relocated us to another room but we had already unpacked. We had to go downstairs, get a cart and pack at 10 pm to move to another room for our 5-day stay. We drove over 10 hours and were beyond tired, but Ashley's positive attitude and willingness to accommodate us was appreciated. Negative 1. Bad room - For the second time staying at this location I had to relocate from my initial assigned room (stayed May 2022) on the first night. 2. Pool heater not working - On Saturday we attempted to go to the indoor pool. The water was cold. We asked someone to check it and she did, but stated the heater was not working. They had to call a mechanic. The gentleman at the front desk stated he would call someone and let us know when it was fixed. We never received a call. 3. False advertisement. Although the sign in the lobby states it does, this location DOES NOT have a spa. 4. THE BILL - I have NEVER stayed at a hotel (especially a Marriott) where I was charged a different rate EVERY NIGHT! The hotel stated this is what Hotels.com does not them. If this is Hotels.com practice, then this just lost a client. 5. BIG BUGS - This hotel has HUG water bugs - scary.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and hospitable however the rooms could use more sound proofing from the road noise. I stayed in an end room (not reserved with Expedia) and a room in the middle of the floor. The end room definitely had more road noise than the other room but the room in the middle of the floor was also a bit noisy
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great!
Stayed 1 night in Dec 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. We had very noisy children next door jumping off the beds. One call to the front desk immediately remedied the problem. Kudos to the staff!!!!! Very nice, new, clean carpet and rooms. Would definitely stay here again
Stayed 3 nights in Nov 2023

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Nov 2023

10/10 Excellent

Allison

Stayed 1 night in Sep 2023

8/10 Good

ROBERT

Stayed 2 nights in Oct 2023

4/10 Poor

Kathy

Disliked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marsha

Stayed 1 night in Oct 2023

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy convienent Location great to our destination of butterfly pavilion
Stayed 3 nights in Sep 2023

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flat, lifeless pillows!
Hotel was okay but bed was hard and pillows were old & flat.
Stayed 1 night in Sep 2023

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2023

8/10 Good

Efren

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Just wish they had soap in the shower and curtains that cover the windows better fir privacy.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michele

Travelled with family
Liked: Amenities
Nice hotel. Water pressure good beds were not great. Good location to food places and shopping
Stayed 2 nights in Aug 2023

8/10 Good

Gisela, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best of the hotel is the STAFF, there were very nice and kind. The breakfast is also very good
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael, summerville

Stayed 1 night in Jul 2023

10/10 Excellent

Javonia

Stayed 1 night in May 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Danny

Very easy check in and check out Hotel was quiet and very clean.
Stayed 1 night in May 2023

8/10 Good

Rosineide

Stayed 1 night in May 2023

4/10 Poor

Quay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Shower was cold when hot option was on . Sink water was cold when hot option was on. Room was on the floor close to the exit door and heard the door opening a few times during the night effecting my sleep.

10/10 Excellent

Allyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay away from the chaos of Atl.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in May 2023

10/10 Excellent

DeLisha

Stayed 2 nights in Apr 2023

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check-in. Clean.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023