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关于阿克沃思亚特兰大区温德姆速 8 酒店的点评

2 out of 5
阿克沃思亚特兰大区温德姆速 8 酒店
4970 Cowan Rd, I-75 Exit 277 Turn W 2 Blocks, Acworth, GA

点评

7.2

还可以

10 分 - 超赞。115 条好评,共有 466 条点评" "
8 分 - 还可以。155 条好评,共有 466 条点评" "
6 分 - 一般。102 条好评,共有 466 条点评" "
4 分 - 很差。43 条好评,共有 466 条点评" "
2 分 - 糟糕。51 条好评,共有 466 条点评" "

7.4/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

7.6/10

环保

点评

2/10 糟糕

Dong

2023 年 5 月入住 1 晚

8/10 还可以

David

满意:住宿条件和设施,员工和服务
Stayed 2 nights, no issues
2024 年 5 月入住 2 晚
General Manager 于 2024年05月8日 的回复
Dear David,Thank you for choosing to stay with us. We're glad to hear that your stay went smoothly. We appreciate your feedback and hope to welcome you back for another seamless experience in the future!

10/10 超赞

Jamarian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was nice and helpful
2024 年 4 月入住 1 晚
General Manager 于 2024年04月8日 的回复
Dear Jamarian,Thank you so much for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. It was a pleasure to host you, and we hope to welcome you back in the future.

10/10 超赞

Sarah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The owners are always kind and helpful.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月8日 的回复
Dear Sarah,Thank you for staying at Super 8 by Wyndham Acworth/Atlanta Area. We are so happy to hear you thoroughly enjoyed our friendly service. Thank you again for your feedback, and we hope to see you again soon!

10/10 超赞

Sarah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 3 月入住 1 晚
General Manager 于 2024年03月26日 的回复
Dear Sarah,We're delighted you enjoyed your stay at Super 8 by Wyndham Acworth/Atlanta Area! Please come see us again the next time you're in the area.

8/10 还可以

Erma

满意:住宿条件和设施,员工和服务
Property and staff were fine ( so was breakfast) however they have a little of loud traffic noise
2024 年 3 月入住 1 晚
General Manager 于 2024年03月26日 的回复
Dear Erma,We appreciate you leaving your feedback regarding your recent stay. It's fantastic to hear that our great property, friendly staff, and delicious breakfast left an impression on you. It was a pleasure hosting you, and we hope you'll consider staying with us again for your next Georgia getaway.

8/10 还可以

Randy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
They said there was breakfast but went there at 930am and there was none
2024 年 3 月入住 1 晚
General Manager 于 2024年03月14日 的回复
Dear Randy,Thank you for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. It's unfortunate to read about your experience. We're terribly sorry you weren't able to enjoy our breakfast offerings and apologize for any inconvenience this may have caused you. Your feedback is appreciated, and we hope you'll give us another chance to impress you in the future.

10/10 超赞

Shelby

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ac worked good.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月19日 的回复
Dear Shelby,We are glad to hear this! It was our pleasure to ensure you had a comfortable stay at Super 8 by Wyndham Acworth/Atlanta Area, and we hope you'll join us again when you return to the area.

10/10 超赞

Kat

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I havent seen 1 roach and nice people. I stay every weekend due to my job. Until I find an apartment this is where I stay.
2024 年 1 月入住 4 晚
General Manager 于 2024年01月26日 的回复
Dear Kat,We're pleased you've had a positive experience during your frequent stays at Super 8 by Wyndham Acworth/Atlanta Area. Maintaining a clean and comfortable environment for our guests is our priority, and we appreciate your acknowledgment of our efforts. We value your loyalty and look forward to hosting you until you find your ideal apartment.

10/10 超赞

Kathleen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Kat

2024 年 1 月入住 1 晚

2/10 糟糕

Justin

商务旅客
不满意:住宿条件和设施,清洁度
Poorly cleaned. Furniture in poor condition. Bitten by spider during night.
2024 年 1 月入住 2 晚
General Manager 于 2024年01月11日 的回复
Dear Justin,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and will be discussing your feedback with our team to make sure we do better going forward. Please accept our apologies that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

10/10 超赞

Paul

2023 年 12 月入住 3 晚

10/10 超赞

Christopher

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent place to stay. Very steep hill driveway on a curve makes it hard to get out safely
2023 年 12 月入住 2 晚
General Manager 于 2023年12月18日 的回复
Dear Christopher,Thank you for sharing your review of Super 8 by Wyndham Acworth/Atlanta Area. We are delighted to learn that you had a pleasant stay with us. We also appreciate your feedback about the driveway and will look into addressing the issue. Your patronage is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.

10/10 超赞

Jasmine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

6/10 一般

Johnathan

与配偶出行
不满意:住宿条件和设施,清洁度
The place is just okay. It could use a facelift. Bed was comfortable and the man working as the housekeeper was really nice and hard working! Cheap place to stay!
2023 年 10 月入住 3 晚
General Manager 于 2023年12月5日 的回复
Dear Johnathan,We appreciate you staying with us and taking the time to share your thoughts. It's great to hear that our comfortable beds and friendly staff added to your experience. However, we apologize for any concerns about the appearance of the property, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

6/10 一般

Robert

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good price for the area
2023 年 11 月入住 1 晚
General Manager 于 2023年11月28日 的回复
Dear Robert,Thank you for your review. It was wonderful having you as our guest recently, and we're pleased you found your experience well-priced. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. Take care, and we hope you return soon!

8/10 还可以

Frantisek

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Big area with a lot of parking space. Good price for accomodation.
2023 年 11 月入住 6 晚
General Manager 于 2023年11月28日 的回复
Dear Frantisek,Thank you for trusting Super 8 by Wyndham Acworth/Atlanta Area with your recent lodging needs. We're happy to hear you had an enjoyable experience and that you appreciated our spacious parking area and affordable rates. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.

10/10 超赞

Jasmine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚

8/10 还可以

Barbara

2023 年 10 月入住 1 晚

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great 8!
We stayed one night here and it was amazing! Very friendly service and nice, clean rooms. The man that cleans the rooms is super nice and wished us safe travels as we left! Overall we had a fantastic experience and would definitely stay here again.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月30日 的回复
Dear William,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ok for the price.
Room was ok. Loud next to road. Excellent service. Quick and friendly.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月29日 的回复
Thank you for taking a moment to leave a review. We are pleased you enjoyed your overall experience and that our hospitable team left a good impression on you. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. Take care, and we wish you safe travels.

10/10 超赞

Jasmine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚

10/10 超赞

Kimberly

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Leon

满意:清洁度、员工和服务、住宿条件和设施
Great choice. Easy decision
2023 年 10 月入住 1 晚
General Manager 于 2023年10月23日 的回复
Dear Leon,Thank you for choosing to be our guest at Super 8 by Wyndham Acworth/Atlanta Area. We're thrilled to hear about your excellent experience and hope to welcome you back soon.

10/10 超赞

Kevin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exactly what we needed after 12 hours of driving! Thank you!
2023 年 10 月入住 1 晚
General Manager 于 2023年10月20日 的回复
Dear Kevin,We're so happy to know that we were perfect for your needs, and we trust that everything was in order for your stay. We hope to see you again soon.

6/10 一般

Keith

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Super 8, Acworth, GA
The staff was very friendly, courteous and helpful. The room was clean. The problem was the street noise, the room needed more sound proofing.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月20日 的回复
Dear Keith,We're so happy to know that you appreciated our amazing team members and clean accommodations during your visit. We apologize for any noise concerns, and we'll be sure to discuss your feedback internally. Despite this, we hope you'll consider joining us again soon.

10/10 超赞

Jasmine

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚

4/10 很差

Oronde

与家人出行
满意:清洁度
Heartbreak
Air conditioning did not work in the room properly items missing from the room battery charger and an expensive shirt
2023 年 10 月入住 2 晚
General Manager 于 2023年10月18日 的回复
Dear Oronde,We regret that your experience was not what we strive to deliver, and we sincerely apologize for any inconvenience caused by the concerns in your room. Please do not hesitate to reach out to our team to discuss the missing items, and we will do our best to assist. Thank you for your time.

10/10 超赞

Jasmine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚

6/10 一般

kelly

不满意:住宿条件和设施
Room smells like smoke.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月7日 的回复
Dear Kelly,We apologize for the unpleasant air quality you experienced. Hopefully, you informed a team member, giving them a chance to remedy the matter. Nevertheless, we will follow up and make any necessary corrections. Thank you for your feedback.

10/10 超赞

Judy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was some black mold behind toilet that should be addressed
2023 年 9 月入住 2 晚
General Manager 于 2023年10月27日 的回复
Dear Judy,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any concerns about the bathroom, and we'll pass your comments along to our housekeeping staff. If you're in the area again, we hope you'll consider coming back to see us.

2/10 糟糕

Armando

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意:员工和服务
The room had a strong odor. Bathroom needs updating
2023 年 9 月入住 1 晚
General Manager 于 2023年09月17日 的回复
Thank you for choosing to stay with us on your recent trip. Our goal is to provide every guest with immaculate accommodations, and we offer our sincere apologies if that wasn't the case for you. Your comments have been noted and will be investigated further. We appreciate your feedback and wish you safe travels ahead.

10/10 超赞

Cynthia elliott

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean quiet peace
2023 年 9 月入住 1 晚
General Manager 于 2023年09月17日 的回复
Dear Cynthia, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, so we’re happy to hear that our peaceful atmosphere and the high standards of cleanliness we adhere to hit the mark for you. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another lovely stay soon!

8/10 还可以

Jessica

2023 年 9 月入住 1 晚

8/10 还可以

Jackie

与家人出行, 商务旅客
满意:清洁度
不满意:员工和服务
The property was ok and the beds very comfortable. Front desk was very rude and they hurried us out the next morning. Rooms were also comfortable.
2023 年 9 月入住 1 晚
General Manager 于 2023年09月5日 的回复
Dear Jackie,Thank you for taking a moment to share your review. We're pleased to hear that you found the property and the rooms comfortable. However, we apologize for the negative interaction that occurred. Providing excellent customer service is vital to us, and we'll address your concerns with our team to ensure that future guests have a more positive experience. We appreciate your input and hope to have the opportunity to welcome you back to Super 8 by Wyndham Acworth/Atlanta Area.

8/10 还可以

HyunSoo

满意:清洁度、员工和服务、住宿条件和设施
Good
2023 年 7 月入住 6 晚
General Manager 于 2023年08月18日 的回复
Dear HyunSoo, Thank you for taking the time to share your feedback. We're glad to hear that you had such a positive experience. We always aim for excellence and are grateful for guests like you. We hope to welcome you back in the future for an even more fulfilling stay.

8/10 还可以

Sherry

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great price for this room. Clean & fresh. A.C. worked great in the room. Just off the freeway in a residential area. Convenient. Cannot beat it for the price!
2023 年 7 月入住 1 晚
General Manager 于 2023年08月2日 的回复
Dear Sherry,On behalf of our Super 8 by Wyndham Acworth/Atlanta Area team, thank you for sharing your great visit. We're thrilled you enjoyed our great value, dedication to cleanliness, and central location. Welcoming you back would be an honor, so please return soon for an even better time; we're confident we can earn that fifth and final star.

8/10 还可以

Brian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and clean room
2023 年 7 月入住 1 晚
General Manager 于 2023年07月23日 的回复
Dear Brian,Thank you for choosing our hotel for your recent visit to Acworth. We're glad you enjoyed your stay with us and our clean and comfortable accommodations. It would be our pleasure to host you again at Super 8 by Wyndham Acworth/Atlanta Area, so come back soon!

4/10 很差

Kelli

与家人出行
不满意:住宿条件和设施,清洁度
Dead bolt was broken. Air was off when we got to the room and it took a long time to cool down. Shower curtain and bathroom floor were gross, and sink was clogged.
2023 年 7 月入住 1 晚
General Manager 于 2023年07月23日 的回复
Dear Kelli,We appreciate you taking the time to share your feedback with us. It saddens us to hear your recent visit to our hotel did not meet your expectations. We sincerely apologize your air conditioning was not set properly and found your bathroom not well maintained. Please be assured that these are not the kind of accommodations we wish to give our guests, and we appreciate you bringing this to our attention. We encourage our guests to reach out with any concerns so we may have an opportunity to find a solution. Nevertheless, we are dedicated to your satisfaction and pledge to pay closer attention to detail in the future. Thank you for bringing these issues to light, and we look forward to giving you a flawless experience next time.

2/10 糟糕

jen

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
We checked in late at night due to traveling. We booked 2 rooms. One room was clean- ours, not so much! As soon as we opened the door there was a cockroach right in front of us! The air was not turned on at all in either room- on a 90 degree plus day! We checked under the beds and corners and bathroom- there were no other cockroaches, so we stayed. There were skittles, crumbs, hair ties all on the floor. Beds were cleaned, so the room hadn't been vacuumed. Bathroom floor was filthy also. We slept about 6 hours and headed out. My husband tried to tell the person at the desk about the cockroach and the filthy room, but they walked away and ignored him. I would NOT recommend, even if you are in a pinch!
General Manager 于 2023年07月19日 的回复
Dear Jen,We appreciate you sharing your concerns. Our housekeeping team is grateful for your feedback and will take steps to remedy the situation. Next time you're in town, we hope to have a chance to change your perceptions.

10/10 超赞

Rex

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

6/10 一般

Paul

商务旅客
不满意:清洁度
Place was ok, wouldn't take family to stay. Plenty of places to eat and downtown Acworth is nice. They say the offer breakfast but, cereal and honey buns was it.
2023 年 6 月入住 1 晚
General Manager 于 2023年07月1日 的回复
Dear Paul,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our convenient location close to many dining choices. Your comments are important, and we'll use them as we continually work to improve our guests' experience. Please allow us to host you again should you return to Acworth.

8/10 还可以

Dennis

与家人出行
满意:员工和服务,清洁度
Room was clean and bedding was comfortable. Very good value for the charge.
2023 年 6 月入住 1 晚
General Manager 于 2023年06月13日 的回复
Dear Dennis,Thank you for such a wonderful review. We are thrilled you found your stay, and our spotless, clean accommodations to be such a great value. With all we have to offer, we look forward to welcoming you back to Super 8 by Wyndham Acworth/Atlanta Area.

8/10 还可以

Thomas L.

与家人出行
满意:员工和服务,清洁度
Clean and reasonably well kept. Facility is a bit aged, but is if you need a clean place to stay for night or two that's close by shopping and restaurants its worth your consideation.
2023 年 6 月入住 1 晚
General Manager 于 2023年06月8日 的回复
Dear Thomas,Thank you for choosing Super 8 by Wyndham Acworth/Atlanta Area and for taking a moment to share your experience. Our team works hard to make sure our guests have a comfortable stay and will be happy to know you were impressed with the clean accommodations. Please come see us again if you find yourself heading back in our direction.

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Responsive Staff
Convenient and economical and comfortable. The staff was helpful and attentive! Yes the driveway slopes steeply but it’s fine. When checking in, just turn right and park facing the wall if the spaces in front are filled.
2023 年 6 月入住 3 晚
General Manager 于 2023年06月8日 的回复
Thank you for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. It is wonderful to hear that you liked our friendly guest service and found our accommodations to be comfortable. Please come back and see us again soon!

8/10 还可以

Emmanouil

满意:清洁度、员工和服务、住宿条件和设施
Friendly staff! Clean room
2023 年 5 月入住 1 晚
General Manager 于 2023年05月30日 的回复
Dear Emma,Thank you for taking the time to share your experience with us. We appreciate you shining the spotlight on our hospitable team and the high standards of cleanliness that we adhere to. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 超赞

Barbara

满意:清洁度、员工和服务、住宿条件和设施
This was a perfect stop for me for an overnight rest in a 17 hr drive south. Clean, convenient, near food, as a single woman, I felt very safe and welcome both on check in and at morning breakfast.
2023 年 5 月入住 1 晚
General Manager 于 2023年05月27日 的回复
Dear Barbara,Wow! Thank you so much for the perfect rating. It brightens our day to hear that you felt safe and welcomed during your trip to Super 8 by Wyndham Acworth/Atlanta Area. We look forward to becoming your home away from home.

8/10 还可以

geetae

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don’t like to outside noise
2023 年 5 月入住 1 晚
General Manager 于 2023年05月7日 的回复
Dear Geetae,Thank you for your feedback. We're happy to see your overall stay was pleasant. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If your travels bring you back to town, we invite you to stay with us again.