Palm Desert Adagio Galleries Hotels

"Definitely not a place I would recommend staying at. The first room we were provided did not cool down, the AC was not working properly. They tried to fix it and after being in the room for about 4 hours we had to pack everything up and moved to another room that seemed smaller but the AC was working only to find out later that the bathroom door did not close. We went down to the lobby to inform them, only to be told that maintenence waa done for the day and no one could go check on it. We had five people on our reservation and were only provided 3 hand towels and 3 bath towels. We had to go to the lobby and ask for additional towels. The room we were moved to had someone's personal items in one of the drawers, the items were turned in to the staff at the reception area. The two rooms we were in were had several carpet stains, dirty walls, dirty lamps, dirty couches, along with worn furniture. The trash cans around the property had overflowing trash and filthy floors, they definitely need more housekeeping all around including a good pressure washiing. I took out my own trash to the big trash can at the end of the hall several times, which should be cleared out from there by housekeeping a few times a day. On one of the nights I took out my trash and placed it in the trash can around 8pm only to still find it there the next morning when I passed by around 11am. The pool was another story, some days it was so filty with moths, bees and other debris, along with murky water. "

"Clean room good service at front desk "

"Clean room, nice staff, Breakfast is great! Made to order! We love it! "

"Loved it"

"Amazing staff. Well kept waterpark with supervision, very family friendly."

"This is a pet hotel. Pets can and have been in every room. We asked for third floor thinking no pets up there, wrong. Barking barking barking. Manager "made note of it" but this property should be your last resort. I wanted to load a video but photos only here."

"Excellent place to stay, staff were friendly, pool was open 24/7. I would definitely recommend. The only thing I would have liked different would be if cutlery and plates/bowls were provided. We went to the Albertsons, two minutes away, and bought some so it wasn't the end of the world. Am definitely planning on returning as they clearly care about the clientele."

"Pictures of the place make it look better than it is. This place is tiny. The refrigerator is an absolute joke. The freezer is filled with frost and the freezer door is missing. Be prepared to bring your own ice."

"Great location near shopping and restaurants easy walk, although limited food options in hotel. "