Excellent customer service , Great location for transportation and shopping. Rooms are also big and clean.
Andualem
於 2025 年 6 月住了 20 晚
8/10 不錯
Rev Franck
2025 年 2 月 19 日
Rev Franck
於 2025 年 2 月住了 4 晚
8/10 不錯
Valentin
2025 年 1 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Staff top, spacious rooms, clean
Valentin
於 2024 年 12 月住了 20 晚
6/10 一般
NICOLE
伴侶同遊
2024 年 12 月 26 日
讚好:整潔度和住宿狀況
The staff literally argued me and my husband down daily because they didn’t want to offer us breakfast which was included in the room fee, even after we showed them that every room offers free breakfast as advertised. It still was literally an unnecessary daily battle with the hotel manager. After having to call Expedia to get this resolved. Finally they stopped fighting with us after 3 days! This was incredibly disruptive and brought unnecessary stress to our stay after traveling over 14 hours from America. The hotel is beautiful! But management needs to exercise, better customer service, and more professionalism.
NICOLE
於 2024 年 12 月住了 7 晚
6/10 一般
daniel
家人同遊
2024 年 12 月 3 日
讚好:整潔度和職員與服務
Things we liked: Staff members are very friendly and accommodating. We appreciated all staff members and supervisor (I think his name is Masresha). The place is also located in the heart of Addis which makes everything within close proximity.
Things to improve: Smoking guests are very inconsiderate. Management should take this seriously as it made our stay very uncomfortable with cigarette smelling across the corridor and into our room (our room was on the 2nd floor). Breakfast is very limited with a very few selections. It could be a lot better with more options to choose from.
daniel
於 2024 年 11 月住了 17 晚
10/10 優異
Clever
2024 年 10 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
If eating what you want is priority then here you can cook for yourself. I spent more than a week in the two-bedroomed and life was good. If you want to stay as a group, family on just to feel like home then book it. The breakfast service is well run. Laundry is super. Liked the space but the main bed needs replacement soon. I will stay there again.
Clever
於 2024 年 10 月住了 11 晚
10/10 優異
Clever
2024 年 10 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient and practical. Value for money is delivered. Can always improve as the attitude to do so is corporately evident.
Clever
於 2024 年 10 月住了 6 晚
10/10 優異
Murat
商務旅客
2024 年 9 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff; nice breakfast, clean big size rooms and safety.
Murat
於 2024 年 9 月住了 2 晚
10/10 優異
Eyob
2024 年 7 月 29 日
Eyob
於 2024 年 7 月住了 1 晚
10/10 優異
Mohamed (Aurora)
2024 年 3 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Staff was very nice and helpful at anytime.
Mohamed
於 2024 年 3 月住了 3 晚
6/10 一般
Jan
2023 年 11 月 21 日
不滿:職員與服務、住宿狀況和客房舒適度
Ok and priceless hotel for a short stay
A small hotel in an alley with barking dogs at night. Not a neighborhood for walking around. No real bar but it was possible to buy beer. Breakfast was ok with multiple options to choose from. Room was big but the bed was too hard for me. Staff was friendly.
Jan
於 2023 年 11 月住了 1 晚
8/10 不錯
S B
2023 年 11 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Large rooms
The room size was very good and very comfortable. The breakfast had limited menu, but sufficient. Staff was very polite and helpful. Coffee served was very good
S B
於 2023 年 11 月住了 3 晚
10/10 優異
David
家人同遊
2023 年 10 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great Masre and his staff made sure we were always looked after, quite street with close walk to most of your shopping and dining needs. Huge room with tons of space. Thank you for a great stay.
David
於 2023 年 10 月住了 3 晚
8/10 不錯
Yuki
2023 年 10 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
場所以外は全て良い
Yuki
於 2023 年 10 月住了 3 晚
10/10 優異
David
2023 年 10 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Very helpful and friendly staff. Making us feel very welcome
David
於 2023 年 10 月住了 1 晚
8/10 不錯
Roberto Tolosana
2023 年 10 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personal muy amable y habitaciones muy amplias
Roberto Tolosana
於 2023 年 10 月住了 2 晚
6/10 一般
Oladapo
2023 年 7 月 23 日
不滿:住宿狀況
It had a few cleanliness issues, staff were kind
Oladapo
於 2023 年 7 月住了 4 晚
8/10 不錯
Hans
商務旅客
2023 年 5 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Empfehlenswert
Sehr sauber und großzügiges Zimmer
Hans
於 2023 年 5 月住了 1 晚
10/10 優異
Falk
2023 年 3 月 10 日
Falk
於 2023 年 2 月住了 1 晚
8/10 不錯
Jose Luis
商務旅客
2023 年 2 月 23 日
讚好:職員與服務、設施服務和住宿狀況
OK
Jose Luis
於 2023 年 2 月住了 7 晚
10/10 優異
Elias
家人同遊
2022 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked everything! The hotel is teamed with excellent people who really know deep in their hearts what a customer service is all about! I mean all of them, starting from the top management all the way down to the roomservice crew!!!