6/10 一般
真实旅客
与家人出行
2023年11月17日
满意:清洁度、员工和服务、客房舒适度
Good, not great.
We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect.
Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot.
Cleaning staff and restaurant staff were 10/10.
Breakfast was good, something we looked forward too but still could be improved.
Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort.
The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet!
Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.
真实旅客
2023 年 11 月入住 4 晚