「The front desk staff are friendly as same as IHG hotel, one of the lady didn’t show enthusiasm to help when I called to replace a pillow because all pillows are too soft (even if the firm ones), obviously they are aged, the lady at the reception said that no, they don’t have other pillows. The room is aged, bed too soft perhaps too aged of the spring. And the bed light button is pushed inside, a kind of a broken button, I reported to the reception and the lady said they knew; they knew the...
「The front desk staff are friendly as same as IHG hotel, one of the lady didn’t show enthusiasm to help when I called to replace a pillow because all pillows are too soft (even if the firm ones), obviously they are aged, the lady at the reception said that no, they don’t have other pillows. The room is aged, bed too soft perhaps too aged of the spring. And the bed light button is pushed inside, a kind of a broken button, I reported to the reception and the lady said they knew; they knew the...
Yuk Leung