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关于瑟拉菲诺麦罗兰谷酒店的点评

4 out of 5
瑟拉菲诺麦罗兰谷酒店
39 Kangarilla Road, McLaren Vale, SA

点评

9.0

非常棒

10 分 - 超赞。287 条好评，共有 545 条点评" "
8 分 - 还可以。208 条好评，共有 545 条点评" "
6 分 - 一般。39 条好评，共有 545 条点评" "
4 分 - 很差。9 条好评，共有 545 条点评" "
2 分 - 糟糕。2 条好评，共有 545 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

9.0/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

HONG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Winton

与配偶出行
满意：员工和服务，清洁度
We went there expecting the restaurant to be open, as advertised and breakfast to be available, as advertised. Neither was the case, very disappointing.
2024 年 4 月入住 2 晚

8/10 还可以

Tovi

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 4 月入住 1 晚

10/10 超赞

Glenda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Like the unexpectedly discount voucher for wine tasting & wine purchases. Property location is quiet, lovely pool, restaurant & spacious grounds. Central location to town & other wineries.
2024 年 4 月入住 1 晚

10/10 超赞

stanley

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Tomoyuki

2024 年 3 月入住 1 晚

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service and facilities excellent
2024 年 2 月入住 1 晚

10/10 超赞

karen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place to stay, nice rooms, friendly staff.
2024 年 1 月入住 1 晚

10/10 超赞

Phil

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, lovely grounds and of course great wine.
2024 年 1 月入住 1 晚

10/10 超赞

Kim

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent value for money. Quiet, clean, serviced daily. Beautiful surrounds. Highly recommend.
2024 年 1 月入住 4 晚

10/10 超赞

Youssef

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place
Beautiful surroundings, lovely accomodation, clean and cosy.
2024 年 1 月入住 2 晚

10/10 超赞

Jim

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms very large and spacious, King size bed, large bathroom, outside seating overlooking the extensive grounds and big River Red Gums, well set up swimming pool area. This place was as good as any place I've ever stayed at. Price also was very reasonable. Location in South Australia's McLaren Vale region is exquisite.
2024 年 1 月入住 2 晚

10/10 超赞

Séverine

与配偶出行, 团体旅客
满意：服务设施
2024 年 1 月入住 1 晚
se 于 2024年01月11日 的回复
Dear Severine, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 超赞

Tracie

2024 年 1 月入住 2 晚
Serafino McLaren Vale 于 2024年01月11日 的回复
Dear Tracie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 还可以

Alison

2024 年 1 月入住 3 晚
Serafino McLaren Vale 于 2024年01月11日 的回复
Dear Alison, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 还可以

Glen

2024 年 1 月入住 2 晚

6/10 一般

Fei wan gwennia

2023 年 12 月入住 1 晚
Serafino McLaren Vale 于 2024年01月7日 的回复
Dear Fei, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 超赞

Helen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place to stay close to wineries.
2023 年 12 月入住 2 晚
Serafino McLaren Vale 于 2023年12月25日 的回复
Dear Helen, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 超赞

Sophie

2023 年 12 月入住 1 晚
Serafino McLaren Vale 于 2024年01月7日 的回复
Dear Sophie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Serafino McLaren Vale 于 2023年12月9日 的回复
Dear Peter, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 还可以

Barb

2023 年 11 月入住 3 晚
Serafino McLaren Vale 于 2023年12月16日 的回复
Dear Barb, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 还可以

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room-very quiet- good access to Mclaren Vale township and wineries. Food quality at restaurant very good- restaurant experience would be improved by offering wines in addition to Serafino
2023 年 11 月入住 2 晚
Serafino McLaren Vale 于 2023年11月18日 的回复
Good Morning Ian,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you enjoyed your dining experience at the Serafino Restaurant. We wish to welcome you back for a future stay.Kind Regards,MelissaSerafino Reservations

10/10 超赞

Diane S

2023 年 11 月入住 2 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear Diane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 超赞

kelly

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear Kelly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 还可以

David

2023 年 10 月入住 1 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear David, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 还可以

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property, and the accommodation abuts the Shiraz Trail hike and bike trail which is convenient to have a walk into town. Good parking, slightly dated property and wall insulation is not to modern standards in case you are a light sleeper. We would stay here again.
2023 年 10 月入住 3 晚
Serafino McLaren Vale 于 2023年10月31日 的回复
Good Morning Paul,Thank you for taking the time to review your recent stay at Serafino. It is lovely to hear that you enjoyed your stay and enjoyed the property's surroundings. The Shiraz Trail really is a wonderful trail to have so close by. We would love to welcome you when visiting the McLaren Vale again.Kind Regards,MelissaSerafino Reservations

8/10 还可以

Danae

2023 年 10 月入住 1 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear Danae, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

6/10 一般

Walter，San Francisco

与配偶出行
满意：清洁度
不满意：服务设施
Spacious and clean room. Housekeeping didn’t restore coffee and wine from minibar after first night. Bathroom was below standard for a four star property. Bird noise in early morning made it difficult to sleep.
2023 年 10 月入住 3 晚
Serafino McLaren Vale 于 2023年10月22日 的回复
Good Afternoon Walter,Thank you for taking the time to review your recent stay at Serafino. We do sincerely hope you enjoyed your stay at Serafino and apologise for the inconvenience with the re stock of your coffee and wine. We would like to welcome you back when visiting the McLaren Vale region in the future.Kind Regards,MelissaSerafino Reservations

4/10 很差

Cheryl

满意：住宿条件和设施，清洁度
NO AFHER HOURS CHECKIN SERVICE
We had 2 rooms booked - our room was ready at 12n. Our friends tried to contact the AH service for instructions on getting into their room and when no-one was responding, we ended up taking our friends into our room to share the Sofa Bed. they were refunded and a credit voucher offered but nothing was offered to my husband and I for the inconvenience.
2023 年 10 月入住 1 晚

8/10 还可以

John，Churchlands

与配偶出行
满意：住宿条件和设施，清洁度
Great basic room in terrific location. Very spacious
2023 年 10 月入住 1 晚
Serafino McLaren Vale 于 2023年10月22日 的回复
Good Morning John,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you had an enjoyable stay and we would love to welcome you back in the future.Kind Regards,MelissaSerafino Reservations

10/10 超赞

Linda

2023 年 10 月入住 1 晚
Serafino McLaren Vale 于 2023年11月22日 的回复
Dear Linda, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 还可以

michelle，Cincinnati

2023 年 9 月入住 1 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear Michelle, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 超赞

Michael

All good
2023 年 9 月入住 1 晚
Serafino McLaren Vale 于 2023年11月21日 的回复
Dear Michael, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 还可以

Carly

满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 9 月入住 2 晚
Serafino McLaren Vale 于 2023年11月22日 的回复
Dear Carly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 还可以

Micheleine

2023 年 8 月入住 2 晚
Serafino McLaren Vale 于 2023年11月22日 的回复
Dear Micheleine, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 超赞

Dana

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Serafino Review
This is a very nice hotel, winery, facility. Quiet, beautifully kept and appointed. Part of a winery with a restaurant on the grounds. All and all it greatly exceed my expectations and I would return here.
2023 年 8 月入住 2 晚
Serafino McLaren Vale 于 2023年08月20日 的回复
Good Morning Dana,Thank you for taking the time to review your recent stay at Serafino. It is delightful to hear that you had such an enjoyable stay, enjoying the accommodation, cellar door and hospitality. We would love to welcome you back for a stay in the furture.Kind Regards,MelissaSerafino Reservations

10/10 超赞

Helga

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Love the tranquility of the place and the beautiful birdlife
2023 年 7 月入住 2 晚
Serafino 于 2023年08月1日 的回复
Good Morning Helga,Thank you for taking the time to review your recent stay at Serafino. We are very happy to hear you enjoyed your stay at Serafinos beautiful surroundings. We would love to see you again.Kind Regards,MelissaSerafino Reservations

10/10 超赞

P J

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful surrounds, excellent restaurant and close to so many great activities
2023 年 7 月入住 3 晚
Serafino McLaren Vale 于 2023年07月22日 的回复
Good Morning,Thank you for taking the time to review your recent stay at Serafino. We are pleased to hear that you had an enjoyable stay and the regions lovely surroundings. We wish to welcome you back for a stay in the future.Kind Regards,MelissaSerafino Reservations

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
We stayed two nights. Room was ready early, clean and had everything we needed. Reception staff friendly and welcoming. Tastings offered with exceptional service and informative narrative by Riccardo. Very good cappuccinos made by delightful barista in reception area near restaurant. Beautiful gardens. Restaurant not tried on this occasion. We had prebooked two others within five minutes from Serafino, can recommend Pizzatecca, Oscars and a stay at Serafino. Would definitely stay again.
2023 年 7 月入住 2 晚
Serafino McLaren Vale 于 2023年07月17日 的回复
Good Afternoon Catherine,Thank you very much for reviewing your recent stay at Serafino. We are extremely happy to hear that you thoroughly enjoyed your stay and tastings at the cellar door. Your kind words will be passed onto staff. We hope to welcome you again in the future.Kind Regards,MelissaSerafino Reservations

10/10 超赞

shane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
Serafino McLaren Vale 于 2023年11月22日 的回复
Dear Shane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
Makes you feel special yet still like home.
2023 年 7 月入住 4 晚
Ali 于 2023年07月9日 的回复
Thanks for taking the time to review your stay Gary. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

10/10 超赞

Julie

2023 年 7 月入住 1 晚
Serafino McLaren Vale 于 2023年11月22日 的回复
Dear Julie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 超赞

Sonya

2023 年 6 月入住 1 晚
Ali 于 2023年07月9日 的回复
Thanks for taking the time to review your stay Sonya. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

8/10 还可以

Wojtek

满意：清洁度、员工和服务、住宿条件和设施
It would have been nice to know the pool was going to be closed.
2023 年 6 月入住 1 晚
Ali 于 2023年07月9日 的回复
Thanks for taking the time to review your stay, I'll see if we can amend our expedia information to make it more clear of pool open/close seasons, thanks for letting us know. We hope to see you again soon!Kind regards,Ali

4/10 很差

David

与配偶出行
满意：员工和服务，清洁度
Received message recommending booking for dinner only to arrive and discover that there is no dinner on Sunday. No bar, nothing. And, there were power issues that caused the smoke alarm and phone to reset several times at 1am to 2am = nice. This is a great place that is in serious need of investment to bring it in line with modern accommodation.
2023 年 6 月入住 1 晚
Ali 于 2023年06月13日 的回复
Good morning David. Apologies that you didn't find the accommodation suitable. Yes, unfortunately the whole Mclaren Vale area had power outages repeatedly that evening due to the weather. Our bar is open Thursday - Sunday lunch time, apologies if you weren't made aware of this. Please book in on a weekend when you visit the area next and we would be more than happy to accommodate you in our restaurant :)Kind regards,Ali

4/10 很差

Anna-Liisa

与家人出行
满意：员工和服务，清洁度
We wanted wheelchair accessible and got one out three nights. Not every room had a microwave, not every room had extra blankets. Crap office hours .On the plus side the head man at reception was very nice
2023 年 6 月入住 3 晚
Ali 于 2023年06月13日 的回复
Hi Anna-Lisa,Thankyou for taking the time to review your stay. We're sorry you had a bad experience and couldn't receive the room you were after. Unfortunately we only have the one wheelchair accessible room and it needs to be booked in advance. Sadly another guest had already booked this room so we apologise for the inconvenience. When you stay with us again, please contact our out of hours number that we post on the door in the evenings and our staff will be more than happy to assist you with extra blankets or anything else you might require :)

10/10 超赞

Therese

满意：清洁度、员工和服务、住宿条件和设施
Staff excellent- rooms comfy and clean
2023 年 5 月入住 1 晚
Ali 于 2023年06月4日 的回复
Thankyou for staying with us Therese and taking the time to review your stay :) We're glad you had a great trip, we look forward to welcoming you again. Kind regards,

10/10 超赞

karen

满意：清洁度、员工和服务、住宿条件和设施
very peaceful an quiet.excellent facility and cellar door.
2023 年 5 月入住 1 晚
Ali 于 2023年05月30日 的回复
Thankyou for your review of your stay Karen, we are glad you had a lovely time. We hope to see you again soon!

8/10 还可以

Valeria

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
Ali 于 2023年05月30日 的回复
Thankyou for your review Valeria, we are glad you enjoyed your stay and would love to hear how your experience could have been improved. We hope to see you again soon. Kind regards,