外观

关于阿默达巴德凯悦丽晶酒店的点评

5 out of 5
阿默达巴德凯悦丽晶酒店
17/A, Ashram Road, Riverfront, Ahmedabad, Gujarat

点评

8.8

超赞

10 分 - 超赞。212 条好评,共有 342 条点评" "
8 分 - 还可以。85 条好评,共有 342 条点评" "
6 分 - 一般。22 条好评,共有 342 条点评" "
4 分 - 很差。5 条好评,共有 342 条点评" "
2 分 - 糟糕。18 条好评,共有 342 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

真实旅客

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
訂了一星期住宿,入住2天後有緊要事要離開,竟然不能退餘下的住宿!expedia客服和酒店客服互相推,態度還非常差
2020 年 3 月入住 7 晚
General Manager 于 2020年08月5日 的回复
Dear Guest, Greetings from Hyatt Regency Ahmedabad! Thank you for your feedback. We look forward to welcoming you again soon. Warm Regards, Puneet Baijal General Manager

10/10 超赞

YING-CHENG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will be back when I travel to Ahmedadad next time
Good food, comfortable bed and good service. It's good choice for business trip to stay more several days.
2018 年 10 月入住 4 晚
General Manager 于 2018年11月13日 的回复
Dear Guest, Greetings from Hyatt Regency Ahmedabad! Thank you for the encouraging comments and for taking the time to share your experience about Hyatt Regency Ahmedabad. I am glad that you enjoyed your experience and we would be more than happy to serve you again on your next visit to the hotel. Warm regards, Vivek Sharma General Manager

10/10 超赞

CHUAN WEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay!
Service is good. People there are friendly. Only key card is bug of this hotel.
2018 年 9 月入住 7 晚
General Manager 于 2018年09月26日 的回复
Dear Guest, Greetings from Hyatt Regency Ahmedabad! Thank you for your valuable feedback and we are glad to read that you liked our services. We regret the inconvenience caused due to the key card and assure you that the issue has been resolved. We look forward to serving you again soon. Warm Regards, Vivek Sharma General Manager

10/10 超赞

Peishan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 1 晚
Vivek Sharma, GM 于 2018年02月8日 的回复
Dear Valued Reviewer, Thank you for staying with us and sharing your feedback. We look forward to hosting you again at Hyatt Regency Ahmedabad in future.

8/10 还可以

YIJUNG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 5 晚
Dear Valued Reviewer, Thank you for staying with us and sharing your feedback. We look forward to hosting you again in future.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 9 月入住 5 晚
Vivek Sharma, GM 于 2018年01月16日 的回复
Thanks for staying with us. We appreciate your feedback! We hope to welcoming you again.

10/10 超赞

Chih-Heng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
前面修路, 很髒.
2017 年 8 月入住 2 晚
Dear Valued Reviewer, Warm Greetings from Hyatt Regency Ahmedabad and for your valuable feedback. At the very outset please accept my sincere apologies for the inconvenience caused with the approach road. Corrective action has been implemented to resurface the same. We look forward to serve you again soon! Warm Regards, Vivek Sharma

10/10 超赞

Mansuk

Property was clean and inviting
2024 年 5 月入住 3 晚

8/10 还可以

Ankush

满意:住宿条件和设施,清洁度
Good place
2024 年 4 月入住 2 晚

10/10 超赞

Yoshinori

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
夜に到着して、朝に出発したので、全く周りは分かりませんが、ホテルは非常に清潔で朝ご飯も充実しています。 朝ご飯は6時30分からやっています。
2024 年 4 月入住 1 晚

10/10 超赞

Kushel

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 11 晚

8/10 还可以

Makie

2024 年 4 月入住 3 晚

10/10 超赞

Monica

2024 年 3 月入住 1 晚

10/10 超赞

Sanyogita

2024 年 3 月入住 3 晚

10/10 超赞

Mustaq,Sugarland

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean hotel
2024 年 3 月入住 1 晚
Puneet Baijal 于 2024年04月4日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

priti,Ontario

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nothing
2024 年 3 月入住 4 晚
Puneet Baijal 于 2024年04月4日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Prakash Punamchand

与家人出行
满意:服务设施
Easily accessible to city centre and other amenities
2024 年 2 月入住 7 晚
Puneet Baijal 于 2024年02月26日 的回复
Dear Valued Reviewer,Greetings from Hyatt Regency AhmedabadThank you for your feedback! We are delighted to hear that we were able to live up to the highest standards of the hotel industry with our personalized service, its ambiance, friendly and helpful staff. We look forward to serve you again soon!Warm RegardsPuneet BaijalGeneral Manager

8/10 还可以

Jagrut

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
The food and an excellent service
2024 年 2 月入住 4 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for your generous feedback. We’re pleased to see you enjoyed the food, ambience and the hospitality. We’ll make sure to pass your great comments to the entire team. We do our utmost to make every guest feel welcomed every time they come to our hotel. It was a pleasure to have you and we look forward to welcoming you soon again.Regards,Puneet BaijalGeneral Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Jyotibala

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We are always happy to stay at all the Hyatt Family hotels The service is why we choose Hyatt from all the staff to the Hotel amenities and let’s not forget the Food!
2024 年 1 月入住 3 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadIt is an immense pleasure to read your positive feedback for our hotel. We are glad to note we could make your stay memorable during your visit. It is wonderful to know that the luxury of the hotel and the service delivered by the team highlighted your experience with us. We hope to welcome you back again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Aparna

2024 年 1 月入住 6 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Manish

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Hyungdu

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for your generous review. We are glad to note you enjoyed your visit and loved your experience. We do hope to welcome you soon again.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Harshaben

满意:住宿条件和设施,服务设施
Clean close to market and mall
2023 年 12 月入住 3 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for your generous review. We are glad to note you enjoyed your visit and loved your experience and the location of our hotel made it more convenient for you. We do hope to welcome you soon again.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Kishor

满意:清洁度
2023 年 12 月入住 7 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Jonas

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

6/10 一般

jaivin

商务旅客
不满意:住宿条件和设施,清洁度
2023 年 12 月入住 2 晚
Puneet Baijal 于 2024年02月16日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadWe’re so grateful to you for sharing your feedback. We would love to know how we could’ve made your experience better. Please feel free to reach out to us on puneet.baijal@hyatt.com We look forward to hearing from you and welcoming you back for an excellent experience.Regards,Puneet BaijalGeneral Manager

6/10 一般

Kenichi

2023 年 12 月入住 2 晚
Puneet Baijal 于 2023年12月7日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

SUMEETA

2023 年 11 月入住 2 晚
Puneet Baijal 于 2023年12月7日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

6/10 一般

SUNIL

不满意:服务设施,清洁度
We had stains on the floor which water must have leaked from the shower room Also the duvet was dirty and just masked with a clean duvet cover
2023 年 11 月入住 1 晚
Puneet Baijal 于 2023年12月7日 的回复
Dear Guestl,Greetings from Hyatt Regency Ahmedabad!We are extremely disappointed to read about your experience at our hotel. Your feedback helps us in improving our services and we’d like to know more about your experience so that we can serve you better on your next visit. I request you to please share your contact details or connect with me on puneet.baijal@hyatt.com so we can provide you with an enhanced experience in the future.Warm Regards,Puneet BaijalGeneral Manager

10/10 超赞

HYOUNG DONG

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very clean. Perfect
2023 年 11 月入住 1 晚
Puneet Baijal 于 2023年12月7日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for your feedback! We are delighted to hear that we were able to live up to the highest standards of the hotel industry with our personalized service, its ambiance, friendly and helpful staff. We look forward to serve you again soon!Warm RegardsPuneet BaijalGeneral Manager

10/10 超赞

Lisa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
2023 年 10 月入住 4 晚
Puneet Baijal 于 2023年12月7日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadIt is an immense pleasure to read your positive feedback for our hotel. We are glad to note we could make your stay memorable during your visit. It is wonderful to know that the luxury of the hotel and the service delivered by the team highlighted your experience with us. We hope to welcome you back again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

TAKASHI,Chino

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice view from room and hospitality of staff
2023 年 10 月入住 2 晚
Puneet Baijal 于 2023年10月23日 的回复
Dear Valued Reviewer,Greetings from Hyatt Regency AhmedabadThank you for your feedback! We are delighted to hear that we were able to live up to the highest standards of the hotel industry with our personalized service, its ambiance, friendly and helpful staff. We look forward to serve you again soon!Warm RegardsPuneet BaijalGeneral Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Puneet Baijal 于 2023年10月23日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

6/10 一般

Silvio

商务旅客
满意:员工和服务
不满意:住宿条件和设施
Old and not well maintained . Needs urgent refurbishment
2023 年 7 月入住 3 晚
Puneet Baijal 于 2023年08月4日 的回复
Dear Mr. Silvio,Greetings from Hyatt Regency AhmedabadThank you for sharing your feedback with us. Every feedback matters a lot to us and feedback like yours help us monitor and improve our operations. We would like to assure you that your feedback has been duly noted and necessry steps are being taken to provide you with an enhanced experience moving forward. We hope you give us another chance soon to serve you again.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Arunabh,Cambridge

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a very pleasant stay at the Hyatt. Our work was at Ahmedabad University, which was a short uber ride away. We were especially impressed with the breakfast buffet, which had excellent range and quality. The staff were friendly and attentive to our needs. Would certainly stay here again.
2023 年 7 月入住 2 晚
Puneet Baijal 于 2023年08月1日 的回复
Dear Mr. Arunabh,Greetings from Hyatt Regency AhmedabadIt is an immense pleasure to read your positive feedback for our hotel. We are glad to note we could make your stay memorable during your visit. It is wonderful to know that the luxury of the hotel and the service delivered by the team highlighted your experience with us. We hope to welcome you back again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Upasana

2023 年 7 月入住 3 晚
Puneet Baijal 于 2023年08月23日 的回复
Dear Ms. Upasana,Greetings from Hyatt Regency AhmedabadThank you for your generous review. We are glad to note you enjoyed your visit and loved your experience. We do hope to welcome you soon again.Regards,Puneet BaijalGeneral Manager

8/10 还可以

Ankush,Springfield

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Puneet Baijal 于 2023年08月1日 的回复
Dear Mr. Ankush,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

RASHMI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Puneet Baijal 于 2023年07月22日 的回复
Dear Rashmi,Greetings from Hyatt Regency AhmedabadThank you for choosing us. We are delighted to see a positive rating about your experience at our hotel. We look forward to welcoming you again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Anindya,North Vancouver

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel on the river with wonderful views. I was upgraded to a river facing view which was a big bonus. Staff is a bit inexperienced and does not meet the high standards of Indian 4 and 5 star hotels. However, the more experienced staff more than made up for the ones less experienced so all was well.
2023 年 7 月入住 1 晚
Puneet Baijal 于 2023年07月20日 的回复
Dear Anindya,Greetings of the day from Hyatt Regency AhmedabadThank you for your generous feedback. It gives us immense pleasure to note you had a comfortable stay in our riverview room overlooking the Sabarmati river and you loved the ambience of our hotel. We would like to apologise for the inconvenience caused to you and assure you of an enhanced experience moving forward. We are glad to note the service provided by our associates highlighted your experience with us. We look forward to welcome you soon again.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Ulrich

2023 年 6 月入住 3 晚
Puneet Baijal 于 2023年06月14日 的回复
Dear Ulrich,Greetings from Hyatt Regency AhmedabadThank you for sharing your kind feedback with us. It gives us immense pleasure to note that you enjoyed your experience with us. We look forward to welcoming you soon again. Regards,Puneet BaijalGeneral Manager

10/10 超赞

Hetal

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Awesome location & staff of service
2023 年 4 月入住 12 晚
Puneet Baijal 于 2023年04月19日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadIt is an immense pleasure to read your positive feedback for our hotel. We are glad to note we could make your stay memorable during your visit. It is wonderful to know that the luxury of the hotel and the service delivered by the team highlighted your experience with us. We hope to welcome you back again soon.Regards,Puneet BaijalGeneral Manager

10/10 超赞

Jaya

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT PLACE
nICE PLACE GOOD LOCATION 3 CHEERS TO THE STAFF SPECIALLY THE director f & b (FORGOT HIS NAME) AND THE FRONT DESK GIRL NAMED KHUSHI SHE WAS SO NICE AND EXCEPTIONAL.DESREVES A PROMOTION.
2023 年 4 月入住 3 晚
Puneet Baijal 于 2023年04月17日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadIt gives us immense pleasure to read your wonderful review about our hotel. We are delighted to note that you had a comfortable stay and enjoyed your experience with us. It is great to know that the personalized service provided by the team highlighted your experience with us. Thank you for mentioning our associates, they shall be delighted to hear of the same. We look forward to welcoming you soon again for more such experiences. Regards,Puneet BaijalGeneral Manager

10/10 超赞

Naveesh

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚
Puneet Baijal 于 2023年04月3日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for sharing your kind feedback. We are delighted to see your positive rating about our hotel. We hope to welcome you soon again for more such experiences.Regards,Puneet BaijalGeneral Manager

2/10 糟糕

Andrey

2023 年 3 月入住 1 晚
Puneet Baijal 于 2023年03月20日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for sharing your feedback with us. We are very concerned to receive your negative feedback about our hotel. Please let us know what went wrong with your experience. We hope you would give us another chance to make amends.Regards,Puneet BaijalGeneral Manager

10/10 超赞

SEONGWOO

2023 年 3 月入住 4 晚
Puneet Baijal 于 2023年03月20日 的回复
Dear Valued Guest,Greetings from Hyatt Regency AhmedabadIt gives us immense pleasure to see your positive feedback about our hotel. We are delighted to note you enjoyed your experience. We hope to welcome you soon again for more such experiences. Regards,Puneet BaijalGeneral Manager

10/10 超赞

Kayren

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent and attentive staff!! The best!!
2023 年 2 月入住 11 晚
Puneet Baijal 于 2023年03月15日 的回复
Dear Valued Reviewer,Greetings from Hyatt Regency AhmedabadIt gives us immense pleasure to see your positive rating about our hotel. Thank you for your kind words about our associates. We are glad to note that the service provided by our team highlighted your experience with us. We look forward to welcome you soon for more such experiences!Regards,Puneet BaijalGeneral Manager

8/10 还可以

ALI,Houston

2023 年 2 月入住 1 晚
Puneet Baijal 于 2023年03月27日 的回复
Dear Guest,Greetings from Hyatt Regency AhmedabadThank you for your generous feedback about our hotel. We hope to welcome you soon again. Regards,Puneet BaijalGeneral Manager

2/10 糟糕

RAHUL

2023 年 2 月入住 1 晚
Puneet Baijal 于 2023年03月1日 的回复
Dear Guest,Greetings from Hyatt Regency Ahmedabad!We are extremely disappointed to read about your experience at our hotel. Your feedback helps us in improving our services and we’d like to know more about your experience so that we can serve you better on your next visit.Warm Regards,Puneet BaijalGeneral Manager

10/10 超赞

Manish,Burlington

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Puneet Baijal 于 2023年03月15日 的回复
Dear Guest, Greetings from Hyatt Regency AhmedabadThank you for sharing your feedback with us. We are delighted to see your positive rating about our hotel. We hope to welcome you soon again.Regards,Puneet BaijalGeneral Manager