understand construction is going on. bathroom was not very clean. otherwise it was ok. glad the bug stuation was addressed. we did not see any roaches.
Anita
2024 年 4 月入住 2 晚
2/10 糟糕
Tunji
与家人出行
2024年04月22日
不满意:清洁度、员工和服务、住宿条件和设施
We waited an 1 hour 45 minutes for someone to check us. When the guy did come to check us in he was very rude went on about him not being on duty and just because he lives there doesn’t mean that he should have to come to check us in. Which as a customer that was none of my business nor concern. Very unprofessional and bad customer service. Hallways smell bad and the room were very moist to the point that the carpet was dam. I wouldn’t recommend this location to anyone most definitely bad service if I could rate 0 ⭐️ that’s what they would get. Some of our family members that also stayed there had roaches in their rooms.
Tunji
2024 年 4 月入住 3 晚
2/10 糟糕
Denise
与家人出行
2024年04月21日
不满意:住宿条件和设施,员工和服务
This place is disgusting it should not be listed on any vacation website or be in the mix of place to stay. I’m pretty sure I will sleep in my car tonight instead of laying my head on that bed. Worse place I have ever seen.
Denise
2024 年 4 月入住 1 晚
2/10 糟糕
Timothy,Jacksonville
2024年04月14日
不满意:清洁度、服务设施、住宿条件和设施
Room and hallway carpets had large paint spill spots. Toilet didn’t flush and no maintenance available. Asked front desk if they had a plunger so I could do it myself and though he did look extensively, there was no plunger. Had to use common space bathroom. Continental breakfast not available, though advertised. General smell everywhere was paint and urine. Front desk staff called me to the front desk to tell me they didn’t receive payment from Expedia. Said I had to call Expedia to resolve annd they could not call Expedia directly. Sounded very suspect to the point I though I was about to get scammed. Against my better judgement, spent 30 minutes resolving the payment from Expedia to the hotel. My payment to Expedia cleared a month before when I booked. Was not happy to have to resolve a business to business payment which was clearly not my issue to resolve.
Timothy
2024 年 4 月入住 1 晚
4/10 很差
Pam
2024年03月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Pam
2024 年 3 月入住 1 晚
10/10 超赞
Deborah A
2024年03月19日
满意:清洁度、员工和服务、住宿条件和设施
This place is a diamond in the ruff! Chris the General manager was as kind as could be. The staff was super friendly & helpful.They are giving this Hotel a Major Facelift inside AND out. It’s looking great and it’s going to be Fabulous! There are lots of Great restaurants just 8 mins away. There’s a Walmart and grocery and plenty of fast food joints as well .
Deborah A
2024 年 3 月入住 10 晚
10/10 超赞
Kelly
2024年03月9日
Kelly
2024 年 3 月入住 1 晚
2/10 糟糕
Shaquim
2024年03月7日
不满意:住宿条件和设施,员工和服务
Very very vad experience
Shaquim
2024 年 3 月入住 1 晚
2/10 糟糕
Julia
与配偶出行
2024年03月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had very bad service i kicked out the room after it said i had guest after 10pm but no one came into the hotel a family member brought food and i ran out side for 15 sec.. just to return to my room and being kicked out 10 minutes later. They kept my $110 and would give me a refund. I am travel agent and am not happy with what has happened to me.