Akaroa Akaroa Wharf Hotels

"Very modern room. Equipped with stove, microwave, dishwasher, clothes washer and dryer. Staff were very friendly and helpful. Close to central core and 25 minutes to airport. Would stay again!"

"Hôtel situé dans un quartier tranquille à 25 minutes de marche du centre ville. Chambre et salle de bain propre, restaurant sur le site. Très bon service à l’accueil et au restaurant."

"Nice clean hotel. Great staff. Excellent breakfast. Quiet area."

"Very clean, modern, great location. "

"Restaurant was excellent. Breakfasts good and dinner also good. Staff were excellent."

"nothing to tell"

"The room was good, but the reception wasn't. I arrived at 2 o'clock, the check-in time, and was informed by the receptionist that my room wasn't ready. "You are welcome to sit there and wait until it's ready." 'Why is it not ready? ' "Because they are still cleaning it." "Why wasn't it cleaned on time?" "Oh, there is a staff shortage. There is a bug going around.' I'm paying $500 a night for this room. I expect better than this." No response, no apology. She didn't care. After about 20 minutes, I was told my room was ready. I had never arrived at a good hotel and was told my room wasn't ready. And I don't usually book a $ 500-a-night hotel! I paid about half that price for the previous hotel, and it was very good. Very disappointed with The Muse!! Although I must say the room was very good. Lovely views!! I also acknowledged the next two receptionists, who, when I told them what had happened, did their best to make up for the first experience. "

"Excellent clean room! Wonderful staff!"

"Staff were excellent. They went out of their way to ensure we had a wonderful stay"