Sian Kaan lobby is quiet and peaceful, compared with the All Ages lobbies. It’s a good distance away from the rest of the lobbies so it feels secluded from the masses, but you still have the option to use any of the amenities at the other lobby’s. A good option for a variety of experiences during one trip/destination.
David
2024 年 9 月入住 6 晚
10/10 超赞
Angel,Carolina
2024年09月20日
满意:清洁度、员工和服务、住宿条件和设施
The stayed and personnel of the hotel were excellent! From start to end!!!
Angel
2024 年 9 月入住 4 晚
4/10 很差
Keundra
2024年09月13日
满意:员工和服务
不满意:住宿条件和设施
Keundra
2024 年 9 月入住 4 晚
10/10 超赞
Wisam
与配偶出行
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really liked the resort the wife and I had a wonderful time
Wisam
2024 年 7 月入住 5 晚
10/10 超赞
Nicolas
2024年09月10日
Nicolas
2024 年 8 月入住 8 晚
10/10 超赞
Don
2024年09月7日
满意:员工和服务,清洁度
Don
2024 年 8 月入住 5 晚
10/10 超赞
Juliana
2024年09月6日
满意:清洁度、员工和服务、住宿条件和设施
Juliana
2024 年 8 月入住 5 晚
4/10 很差
Brian
与配偶出行
2024年09月1日
不满意:住宿条件和设施
The property could use some renovations.
Brian
2024 年 8 月入住 4 晚
4/10 很差
Joseph
与配偶出行
2024年09月1日
满意:清洁度
不满意:员工和服务
The property was not modern. The food was okay at best and lacked flavor. The service was a hit or a miss, but we did enjoy a waiter at Cenote named Constantino. We felt that for an all inclusive the property, amenities and food were lackluster. If you’re considering Akumal, it is a SINGLE STEP above Sian Khan but I would consider another hotel line all together.
Joseph
2024 年 8 月入住 5 晚
10/10 超赞
Stephane
与配偶出行
2024年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sian Ka'an was an absolute gem. The facilities included with the stay were incredible. Akumal Adults Only will likely be where we stay next time as the rooms at Sian Ka'an were nice, but slightly dated. Nothing to complain about - Akumal simply fit our vibe better.
Ku'uk - hands down best restaurant.
Incredible, quiet, relaxing vacation. Would recommend to anyone.
Fly into Tulum if you can - Cancun is about an hour and a half shuttle.
Incredible.
Stephane
2024 年 8 月入住 5 晚
10/10 超赞
Revon
2024年08月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a wonderful time at Sian Kaan . The service was wonderful and and it was very clean.
Revon
2024 年 8 月入住 3 晚
6/10 一般
Melissa
与配偶出行
2024年08月28日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This was our fourth time visiting this resort since 2011 and it will be our last. They did not honor our Platinum VIP status with Expedia and made us pay $90 USD to upgrade to a ground level room with an outside bathtub. The room smelled very strongly of mold, and we both started feeling sick the first night we stayed. There was no VIP bottle of spirits or any of the other perks we should have received as Platinum VIP status guests. We were told they have no affiliation with Expedia. We were planning to do a late checkout but the mold situation was so bad we left early. We had to wash everything twice when we got home, including our suitcases to get the mold smell out and are still not feeling well. The food was fine, pools nice, but we won’t be coming back.
Melissa
2024 年 8 月入住 3 晚
6/10 一般
Luisa Fernanda del Socorro
2024年08月25日
满意:服务设施,员工和服务
No considero que sea 5 estrellas, las habitaciones están descuidadas.
Aunque en apariencia hay varias opciones para comer, no hay diversidad apetitosa y la calidad de la comida no es la mejor, comes solo para alimentarte.
La gente es muy servicial y las zonas comunes están muy bien.
Luisa Fernanda del Socorro
2024 年 8 月入住 4 晚
10/10 超赞
Pavlo
与配偶出行
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Restful, highly quality service.
Pavlo
2024 年 8 月入住 8 晚
10/10 超赞
Jessica
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! The staff were so friendly and kind, the spaces were well maintained and it was easy to get around from resort to resort. Would definitely recommend. This resort was on the quieter side which I loved for a good getaway. Shout out to Angel!
Jessica
2024 年 7 月入住 5 晚
10/10 超赞
Wolf Montfort
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great and it was a very unique experience
Wolf Montfort
2024 年 8 月入住 3 晚
10/10 超赞
Ariel
与配偶出行
2024年08月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ariel
2024 年 7 月入住 4 晚
8/10 还可以
Sharae
2024年08月1日
Sharae
2024 年 7 月入住 2 晚
10/10 超赞
Andrea
2024年07月30日
满意:清洁度、员工和服务、住宿条件和设施
We loved this resort the food needs to change its horrible at sian kann but the other resorts food was better … other than the food and the beverages the sodas taste weird every kind u get and the food choices was terrible
Andrea
2024 年 7 月入住 4 晚
4/10 很差
Danielle
与配偶出行
2024年07月29日
The food was terrible for the most part. There was a seafood night and the buffet. Other than that the review do not lie there food was not good. Pool closes early and I’m not sure what makes this resort luxury. No pool access.
Danielle
2024 年 7 月入住 3 晚
8/10 还可以
kareem Rosha
2024年07月28日
kareem Rosha
2024 年 7 月入住 4 晚
8/10 还可以
hilton
与配偶出行
2024年07月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was not expecting the jungle experience
hilton
2024 年 7 月入住 4 晚
10/10 超赞
Clinton
与配偶出行
2024年07月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this
Clinton
2024 年 7 月入住 4 晚
8/10 还可以
Lydell L
与配偶出行
2024年07月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a wonderful experience staying at Bahia Principe Luxury Sian Ka’an! Friendly staff, clean room & food options for everyone. We also enjoyed the nightly entertainment and choices of the different restaurants on the property. Worth every penny!
Lydell L
2024 年 6 月入住 7 晚
6/10 一般
Keiviyon Deivon
与家人出行, 与配偶出行
2024年07月17日
It was nice enough but I probably would not book again. The room was not fully clean upon entering and the Jacuzzi on our roof was also dirty. The staff was nice and they did clean it but it was not the best first impression.