“ Lobby personal seem to be arrogant and racist.
I spent nearly an hour in the lobby, for the hotel to find out & confirm that i was booked for that hotel.
Smoke smell in the room including bed linens, I couldn't sleep. I had to ask to move me to another room.
I paid for a checkout extension and the day of the checkout the door card stopped working before the extended checkout time and lobby personal told me i am supposed to checkout and there is no confirmation that i have a checkout……
“ Lobby personal seem to be arrogant and racist.
I spent nearly an hour in the lobby, for the hotel to find out & confirm that i was booked for that hotel.
Smoke smell in the room including bed linens, I couldn't sleep. I had to ask to move me to another room.
I paid for a checkout extension and the day of the checkout the door card stopped working before the extended checkout time and lobby personal told me i am supposed to checkout and there is no confirmation that i have a checkout……
MICHAEL