Paloma Backwater Resorts

Property class: 4

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Consider a stay at Paloma Backwater Resorts and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Be sure to enjoy international cuisine at the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

A bedroom with a wooden ceiling, a bed with a red blanket, and a balcony with a view of the water.

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • Lake view
  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the area

Alappuzha is home to Paloma Backwater Resorts. Mullakkal Rajarajeswari Temple and Alleppey Lighthouse are local landmarks, and the area's natural beauty can be seen at Marari Beach and Punnapra Beach. Visit our Alappuzha travel guide
Map
Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501

What's nearby

  • A white building with a red roof and ornate gold detailing.
    Edathua Church
    8 min drive - 6.0 km
  • Three colorful boats parked on a sandy beach with trees in the background.
    Alappuzha Beach
    15 min drive - 14.4 km
  • Revi Karunakaran Museum
    12 min drive - 9.2 km
  • Alleppey Lighthouse
    16 min drive - 14.8 km
  • Ambalapuzha Sree Krishna Temple
    17 min drive - 15.8 km

Getting around

  • Alappuzha Station
    20 min drive
  • Cochin International Airport (COK)
    158 min drive

Restaurants

  • Avees Puttu House
    9 min drive
  • Cafe Leventy8
    12 min drive
  • Bay Route Bistro
    11 min drive
  • Madras Veg Table Restaurant
    8 min drive
  • Indian Coffee House
    10 min drive

About this property

Paloma Backwater Resorts

  • Upscale family-friendly hotel
  • At Paloma Backwater Resorts, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self-parking and valet parking
    • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • Luggage storage, a front desk safe and a 24-hour front desk
  • Room features
  • All guest rooms at Paloma Backwater Resorts boast comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Balconies or patios, separate sitting areas and coffee/tea makers

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7.4 out of 10, Good, 122 reviews
The price is HK$773
HK$912 total
includes taxes & fees
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Frequently asked questions

Does Paloma Backwater Resorts have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Paloma Backwater Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paloma Backwater Resorts?

Self-parking and valet parking are free at this property.

What time is check-in at Paloma Backwater Resorts?

Check-in begins at 2 PM.

What time is check-out at Paloma Backwater Resorts?

Checkout is at noon.

Does Paloma Backwater Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Paloma Backwater Resorts located?

Set in Alappuzha, this family-friendly hotel is within 6 mi (10 km) of Revi Karunakaran Museum, Punnapra Beach and Ambalapuzha Sree Krishna Temple. Vijay Beach Park and Alappuzha Beach are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Paloma Backwater Resorts Reviews

5.6

6.8

Cleanliness

4.0

Location

5.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good start post COVID

Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUYER BEWARE

We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing place with fabulous views

Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Room comfort

مايصلح للعائلات

المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Do NOT recommend

Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017