「Great location with kind staff
Unfortunately, my air conditioning didn’t work and it was hot in my room. I was told that it would be fixed, but that never happened. On the first night, I slept in another room which was cool. On the second night, they gave me another room for sleeping and it was also very hot. The water also stopped working for about 30-60 minutes one morning」
「Breakfast did not have many options. Although this was supposedly a five-star resort, the overall experience did not feel like a five-star stay.
The customer service was definitely the best part of the hotel, as the staff were friendly and helpful. However, the room design was quite uncomfortable and impractical. The bed was positioned in a way that made getting in and out feel awkward, and the shower was only partially enclosed, causing water to spray onto the bathroom floor. The bedroom...
「The apartment was totally new, maybe we were the first one having that apartment.
Everything was perfect, the location, the cleaning and the staff very helpful!」
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