The Whole Staff was so wonderful and made our HONEYMOON. A place and time to remember for years to come.
Phillip
2024 年 11 月入住 9 晚
10/10 超赞
Adam
与家人及幼儿出行
2024 年 8 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff accommodating and friendly. Beautiful grounds and pools.
Adam
2024 年 8 月入住 4 晚
10/10 超赞
Sabrina
与家人出行
2024 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sabrina
2024 年 8 月入住 14 晚
8/10 还可以
真实旅客
与家人出行
2024 年 5 月 24 日
满意:清洁度、住宿条件和设施、客房舒适度
Room for improvement
Residences are spotless and extremely well equipped. We were very comfortable.
Service is where this hotel needs improving. The hotel wasnt full yet everything took forever, from buggies to the room to simple requests like extra blankets or water. Service at breakfast is also slow and unorganised. Everyone is friendly enough but they aren’t very efficient and every member of staff gives you different information.
Sort the service out and this place would be amazing and somewhere we would definitely return
真实旅客
2024 年 5 月入住 7 晚
10/10 超赞
Ro
2024 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our second stay and it was as amazing as the first time. We will go there again.
Ro
2024 年 4 月入住 4 晚
10/10 超赞
Homayoun
与家人及幼儿出行
2023 年 8 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the hotel staff and location is great. food choices are limited. Spa is fantastic.
Homayoun
2023 年 8 月入住 5 晚
2/10 糟糕
Juergen
与家人出行
2023 年 7 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
Rotten fruits in s new room and the staff is not responding properly they are using other clients credit cards for existing bookings and violate several rules they should have in place to make a stay pleasant
Apologies don’t exist and they are always right and make this stay an embarrassing experience
Juergen
2023 年 7 月入住 1 晚
2/10 糟糕
Jose Luis
与家人出行, 商务旅客
2023 年 7 月 20 日
满意:住宿条件和设施
不满意:员工和服务
The Management is not capable to resolve the gate of the entrance of the property. The average waiting time to access the security gate is 25 min and the guards sleep literally.
Mini Bar won’t be filled up even if you call them 3 times exceptionally lazy staff.
5 Star Hotel can’t deliver a scoop of icecream with room service.
The most used term in the W is Not Possible and that’s the wrong word on a 850 EUR a night Suite.
Jose Luis
2023 年 7 月入住 3 晚
8/10 还可以
Anssi
2023 年 4 月 10 日
Anssi
2023 年 4 月入住 4 晚
10/10 超赞
Mercy
与家人出行
2022 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb property, two bedrooms with ensuite, great size lounge and balcony.
Staff very professional and helpful.
Mercy
2022 年 11 月入住 3 晚
10/10 超赞
yasir
与家人及幼儿出行
2022 年 8 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend this hotel
yasir
2022 年 8 月入住 3 晚
10/10 超赞
Radhika
与家人出行
2022 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
W Residence First Guests
We were lucky enough to be there on the first day of opening. The staff were really friendly and keen to accommodate us. I
Radhika
2022 年 6 月入住 4 晚
10/10 超赞
Igrida
与家人出行
2022 年 6 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic Hotel
One of the best experience we have had. Service is outstanding. Food as well. Rooms are very contemporary done with well taste. Heated pool was so nice to dip in knowing the day we came wasn't the warmest. Live DJ by the pool was a fun surprise. Can't wait to return!