“The overall experience was good however check in very lengthy since the receptionist was giving a lot of details including restaurant menu to the people in front of me. I was offered a welcome drink which never got since the one I got shortly after I checked in which it was a gin and tonic I ended up paying for it during check out; when I inquired about it in regards to the welcome drink reception said I still had to pay. Attention management *** please explain to guests what is a welcome drink,……
“The overall experience was good however check in very lengthy since the receptionist was giving a lot of details including restaurant menu to the people in front of me. I was offered a welcome drink which never got since the one I got shortly after I checked in which it was a gin and tonic I ended up paying for it during check out; when I inquired about it in regards to the welcome drink reception said I still had to pay. Attention management *** please explain to guests what is a welcome drink,……
Deelsa