Alishan Family Hotel

"整體印象好，空調舒適，有浴缸，入住晚上有附簡易bar，提供小餐點與雞尾酒，有自己地下停車場，附近百貨商圈，夜市好逛，有機會會再入住"

"Great"

"Amazing staff, very helpful and honest "

"I loved our family room with the loft; very clean and cozy and we had our own balcony with a beautiful view of the tea plantation. The hot pot restaurant was amazing with delicious fresh veggies and was a lovely way to end the day after hiking in the misty forest. The view of sunset from the hot pot restaurant was absolutely stunning! My only reservation would be for elderly travelers as there are stairs and some steep pathways- they would need some assistance with luggage and walking. Breakfast was delicious! I’m so grateful we stayed here. Thank you! "

"Would stay here again"

"Nice hotel conditions and spacious room"

"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."