Is Holiday Inn Express Almaty by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Almaty by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Almaty by IHG on 2 Nov 2025 start from HK$694.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Almaty by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Almaty by IHG?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

Where is Holiday Inn Express Almaty by IHG located?

Located in Bostandyk District, this hotel is within 1 mi (2 km) of Kazakhstan Independence Monument and Almaty Central Stadium. Dostyk Plaza and Zenkov Cathedral are also within 2 mi (3 km). Almaly is 27 minutes by foot.

Holiday Inn Express Almaty by IHG Reviews, Deals & Photos 2025

8/10 Good

Woojin

26 Apr 2024

Wonderful place with proper price.

Stayed 2 nights in Apr 2024

8/10 Good

tsukasa

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, breakfast is very good. Location also near to big mall/Forum mall.

Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

20 Feb 2023

Liked: Cleanliness, staff & service, room comfort

Was so impressed by my stay at the Holiday Inn Express! Clean, comfortable, great service, and a central location. Would recommend to anyone looking for a place to stay for business!

Stayed 5 nights in Feb 2023

10/10 Excellent

Mark

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Helpful staff and a good location. Have stayed twice, and both rooms had at least partial mountain views. Breakfast was great, with lots of options. Ceramic, rather than plastic, mugs in the room could have improved the experience.

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

27 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Rooms not ready when arrived even though it was prepaid and prearranged.

Stayed 4 nights in Nov 2024

6/10 Okay

Kirti

2 Jan 2024

Liked: Cleanliness

Disliked: Staff & service

View from the room was good. Water in bathroom was in good temperature. Staff at reception could not be worse . They shifted the breakfast timing without letting us know and due to which we could not take breakfast before our flight. They shifted it by 1 hour 30mins. Sad reception staff.

4/10 Poor

Ankush

1 Oct 2023

Disliked: Amenities

It was our anniversary trip and i had specifically (of course) requested 1 queen bed room but they put us in a 2 twin bed room. Very sad.

Stayed 3 nights in Sep 2023

2/10 Terrible

wai no

20 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

On the day I checked in, there were stains on the toilet. After I told to clean, there were still stains. I asked him to clean it again waiting for an hour, there was no cleaning crew. Then went to the front desk, the staff said that they had notified this matter in the computer system, but the staff did not take any follow-up action. The room was very hot and no air conditioning. They came to repair after 10pm. The detector showed the temperature was 26 degrees. After the repairs, it dropped to 23 degrees. Also problems with the TV's sounder (sometimes no sound) and picture (mosaic pattern). They said that there was no staff available to repair at night. They would arrange for someone to help us repair the next morning, but they didn't show up until I checked out on the third day. There were two coffee machines in the breakfast room, but neither worked. According to the official website, breakfast was until 11am, but staff had packed up the food to the kitchen by 10am. During the stay, there was a fault fire alarm warning at 6am, and all guests were notified to leave the hotel immediately. But only one or two staff to assist which was not enough to deal with the fire. This hotel does not have the service quality of Holliday Inn brand. This hotel is not worth it. The above situations are obviously not a single incident, is the poor management of the hotel.

Stayed 2 nights in Jun 2024

10/10 Excellent

Liyang

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

非常方便的地方，工作人员很热情帮助了我们很多。

Stayed 2 nights in Aug 2025

8/10 Good

Jordan

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a lovely hotel, in the heart of Almaty. We enjoyed our time here, all except for the two lengthy power outages that seem to be a common affliction here. All-in-all a pleasant stay with comfortable beds, a decent shower, and a wonderful breakfast.

Stayed 5 nights in Jul 2025

8/10 Good

Himanshu

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff was nice. Food was okay okay. Being a vegetarian, if there may be some more options. It would be better. However the property was nice 😊

Stayed 5 nights in Apr 2025

10/10 Excellent

Bernd Hubert

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wir waren für 10 Tage hier um Almaty und die nähere Umgebung zu erkunden. Das Hotel war perfekt dafür.

Stayed 10 nights in Apr 2025

10/10 Excellent

Verified traveller

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for the price in Almaty

Great and well kept hotel in the center of Almaty. Very friendly and helpful staff. Cozy and clean rooms. The breakfast was very diverse and tasty. Will definitely choose this hotel again!

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price quality conparison. Would go for a next time. Staff speaks very well english

Stayed 4 nights in Mar 2025

8/10 Good

Alexandr

9 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Suit is good but very limited storage space if you stay in the hotel for a few days/weeks. Couple cabinets could improve this situation.

Stayed 1 night in Jan 2025

2/10 Terrible

TURBO

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

일단 ROOM이 SINGLE BED 2개라서 불편했고, 특히 화장실 및 욕조가 너무 좁아서 불편 합니다. 특히, 샤워 부스안의 바닥 테두리 및 벽에는 곰팡이등이 그대로 있고, 샤워 부스 문을 닫을때마다 소리가 납니다.

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

24 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Плохое обслуживание у Ресепшена!

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Ishaq

13 Jul 2024

Good convenient stop over hotel

Stayed 1 night in Jun 2024

10/10 Excellent

Ercan

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel temiz bir otel

Stayed 1 night in Jun 2024

4/10 Poor

Jacqueline

3 Jul 2024

Disliked: Property conditions & facilities

Never happy with a Hotel that allows smoking on their property. And then they only offer you a smoking room since all their non smoking rooms were booked.

Stayed 1 night in Jul 2024

8/10 Good

Roman

2 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Avoid breakfast

Overall great experience, except for breakfast, we never touched it after finding a huge fly in the eggs. Some towels had hair on them. Bed was comfortable. No fridge was another downside

Stayed 4 nights in Jun 2024

2/10 Terrible

wai no

19 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

On the day I checked in, there were stains on the toilet. After I told to clean, there were still stains. I asked him to clean it again waiting for an hour, there was no cleaning crew. Then went to the front desk, the staff said that they had notified this matter in the computer system, but the staff did not take any follow-up action. The room was very hot and no air conditioning. They came to repair after 10pm. The detector showed the temperature was 26 degrees. After the repairs, it dropped to 23 degrees. Also problems with the TV's sounder (sometimes no sound) and picture (mosaic pattern). They said that there was no staff available to repair at night. They would arrange for someone to help us repair the next morning, but they didn't show up until I checked out on the third day. There were two coffee machines in the breakfast room, but neither worked. According to the official website, breakfast was until 11am, but staff had packed up the food to the kitchen by 10am. During the stay, there was a fault fire alarm warning at 6am, and all guests were notified to leave the hotel immediately. But only one or two staff to assist which was not enough to deal with the fire. This hotel does not have the service quality of Holliday Inn brand. If charge only 30% of this hotel price, I will never have the above requirements. This hotel is not worth it. The above situations are obviously not a single incident, is the poor management of the hotel.

Stayed 2 nights in Jun 2024

2/10 Terrible

wai no

19 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

On the day I checked in, there were stains on the toilet. After I told to clean, there were still stains. I asked him to clean it again waiting for an hour, there was no cleaning crew. Then went to the front desk, the staff said that they had notified this matter in the computer system, but the staff did not take any follow-up action. The room was very hot and no air conditioning. They came to repair after 10pm. The detector showed the temperature was 26 degrees. After the repairs, it dropped to 23 degrees. Also problems with the TV's sounder (sometimes no sound) and picture (mosaic pattern). They said that there was no staff available to repair at night. They would arrange for someone to help us repair the next morning, but they didn't show up until I checked out on the third day. There were two coffee machines in the breakfast room, but neither worked. According to the official website, breakfast was until 11am, but staff had packed up the food to the kitchen by 10am. During the stay, there was a fault fire alarm warning at 6am, and all guests were notified to leave the hotel immediately. But only one or two staff to assist which was not enough to deal with the fire. This hotel does not have the service quality of Holliday Inn brand. If this hotel charge only $30 to $40 a night, I will never have the above requirements. But at $100 a night, this hotel is not worth it. The above situations are obviously not a single incident, is the poor management of the hotel.

Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality/price hotel

It was perfect as we were most of the time out exploring, perfect to rest up enjoy the breakfast. Staff was very helpful. Room was decent size and same with the bathroom and shower

Stayed 5 nights in May 2024

10/10 Excellent

Gary

6 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in a very convenient location with beautiful views to the mountains, close to the Metro and restaurants, and within a 25 minute walk to museums, parks and other landmarks. Staff were friendly and helpful, breakfasts delicious and the room very comfortable. Unfortunately, the rooms do not have a refrigerator and the hotel has a strict policy of charging you for an extra day (at a higher rate than paid online) for a late checkout of 5 hours, even after staying at the hotel for an entire week. The hotel has a comfortable lobby with a bar and snacks and access to fast WIFI. I will stay here again when I visit Almaty next year.

Stayed 6 nights in Apr 2024

Holiday Inn Express Almaty by IHG

Choose dates to view prices

Photo gallery for Holiday Inn Express Almaty by IHG

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Standard Room, 1 King Bed with Sofa bed (Free Breakfast)

Standard Room, 1 King Bed with Sofa bed (Free Breakfast)

Highlights

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Highlights

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast)

Highlights

View all photos for Standard Room, 1 Queen Bed, Smoking (Free Breakfast)

Standard Room, 1 Queen Bed, Smoking (Free Breakfast)

Highlights

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Standard Room, 2 Single Beds (Free Breakfast)

Highlights

View all photos for Standard Room, 2 Single Beds, Smoking

Standard Room, 2 Single Beds, Smoking

Highlights

View all photos for Standard Room (Free Breakfast)

Standard Room (Free Breakfast)

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property