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关于多斯特克酒店的点评

5 out of 5
多斯特克酒店
36 Kurmangazy Street, Almaty

点评

9.0

非常棒

10 分 - 超赞。60 条好评，共有 106 条点评" "
8 分 - 还可以。39 条好评，共有 106 条点评" "
6 分 - 一般。6 条好评，共有 106 条点评" "
4 分 - 很差。1 条好评，共有 106 条点评" "
2 分 - 糟糕。0 条好评，共有 106 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.4/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

YIN HANG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nearer to go to the downtown!
2018 年 7 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2018年07月30日 的回复
Dear Yin Hang, Thank you for your feedback! Always glad to see you!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Alexey Vyshnevsky. Dostyk Hotel 于 2018年02月27日 的回复
Dear Guest, Thank you for your stay, We'll be glad to see you again!

10/10 超赞

Ilya

满意：清洁度、服务设施、住宿条件和设施
Very special and clean room. I will stay at Dostyk again!
2024 年 4 月入住 1 晚

10/10 超赞

Marek，Lugano

2024 年 4 月入住 1 晚

10/10 超赞

Konstantin，Brooklyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect place, testy food, Next time travel only Dostyk Hotel !
2024 年 1 月入住 8 晚
Alexey F/O Manager 于 2024年01月22日 的回复
Dear Konstantin,Thank you for stay with us and for your kind feedback! We glad to hear that you enjoyed your stay. Hope to see you again!

10/10 超赞

Pavel

满意：清洁度、员工和服务、住宿条件和设施
Alexey F/O Manager 于 2024年01月22日 的回复
Dear Pavel,Thank you for your stay with us.Hope to see you again!

10/10 超赞

Yan

2023 年 11 月入住 6 晚
Alexey F/O Manager 于 2024年01月22日 的回复
Dear Yan,Thank you for your stay with us and for your feedback,We realy hope that you enjoyed your stay and hope to see you again!

10/10 超赞

general hospital

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
Alexey F/O Manager 于 2023年11月20日 的回复
Thank you for stay with us and for your kind feedback!We hope to see you again! All the best to you!

10/10 超赞

RYKELE FRANS

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
PERFETTO
ZONA TRANQUILLA - ALBERGO COMODO
2023 年 11 月入住 3 晚
Alexey F/O Manager 于 2023年11月15日 的回复
Thank you for stay with us and for king feedback. We are glad to hear that you enjoyed your stay.We hope to see you again!

8/10 还可以

真实旅客

商务旅客
满意：员工和服务，清洁度
Ok
Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
2023 年 11 月入住 4 晚
Alexey F/O Manager 于 2023年11月13日 的回复
Good day,Thank you for your feedback, your opinion is wery important for us.

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
2023 年 9 月入住 6 晚
Alexey F/O Manager 于 2023年09月20日 的回复
Dear Mr. Robert,Thank you for your stay and kind feedback!We hope to see you again!

6/10 一般

Bachaar

2023 年 8 月入住 2 晚
Alexey F/O Manager 于 2023年09月29日 的回复
Good day,Thank you for your feedback

10/10 超赞

Catherine

2023 年 8 月入住 2 晚
Alexey F/O Manager 于 2023年08月28日 的回复
Dear Catherine,Thank you for your stay with as and for your high feedback! we hope to see you again!All the best to you!

10/10 超赞

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
2023 年 8 月入住 2 晚
Alexey F/O Manager 于 2023年08月28日 的回复
Dear Mark,Thank you for your stay with us and for your kind feedback! We are glad to hear that you enjoyed your stay! Hope to see you again!All the best!

10/10 超赞

Sangyun

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
The hoteliers are friendly and the rooms are kept clean. Next time I visit Almaty again, I will definitely stay at this hotel again. The only regret is that I left my baggage at the hotel, but there was no separate storage room, so I kept it next to the front desk. Like other hotels, it would be nice to store luggage in the storage room and give luggage tags to customers to manage them safely. But you don't have to worry about losing your luggage or not.
2023 年 7 月入住 2 晚
Alexey F/O Manager 于 2023年07月18日 的回复
Dear Mr. Sangyun,Thank you for your stay with us and for your kind feedback, your opinion is very important for us! We are glad to hear that you enjoyed your stay. We have a luggage storrage room in our hotel and give tickets for a long time (more than 12 hours) luggage storage. For a short time we just keep luggage at the reception back office. We hope to see you again! All the best to you!

10/10 超赞

Trinidad，Quezon City

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
2023 年 5 月入住 1 晚
Alexey F/O Manager 于 2023年05月10日 的回复
Good day!,Thank you for your stay with us and for your kind feedback! We are glad to hear that you enjoyed your stay. Hope to see you again!

10/10 超赞

Irina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
2023 年 2 月入住 8 晚
Alexey F/O Manager 于 2023年03月6日 的回复
Dear Irina,We was glad to see you again in our hotel and we are glad that you enjoyed your stay! Thank you for your stay and for your kind feedback!We'll be glad to see you again!All the best!

6/10 一般

Magdalena Ewa

满意：客房舒适度，清洁度
2023 年 1 月入住 3 晚
Alexey F/O Manager 于 2023年02月9日 的回复
Dear Mrs. Magdalena Ewa,Thank you for stay with us and for your feedback,It would be great if you could share with us your thoughts about things you did not liked.We hope you will enjoy your stay next tiime.Thank you.

10/10 超赞

Cheryl

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel in the middle of everything
Alexey F/O Manager 于 2023年01月9日 的回复
Dear Cheryl,Thank you for your stay with us and for your kind feedback. We are glad that you enjoyed your stan and will be glad to see you again!All the best to you!

8/10 还可以

Danny，Molenbeersel

满意：清洁度、员工和服务、服务设施、住宿条件和设施

10/10 超赞

Jiyoon

与家人出行
满意：住宿条件和设施，员工和服务
리셉셔니스트들의 친절. 호텔방 사이즈 크고. 붐비는 곳 없이 매우 조용함. 스파도 마사지 잘해주심.
2022 年 8 月入住 3 晚
Alexey F/O Manager 于 2022年09月6日 的回复
저희 호텔을 선택해주시고 긍정적인 후기를 남겨주셔서 대단히 감사합니다. 마음에 드셨다니 다행입니다. 귀하의 피드백은 우리에게 매우 중요합니다! 우리는 당신을 다시 만나서 기쁠 것입니다!

10/10 超赞

Shadman

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
2022 年 8 月入住 4 晚
Alexey F/O Manager 于 2022年08月15日 的回复
Dear Shadman, Thank you for your stay and kind feedback. We are glad that you enjoyed your stay and our stuff was halpfull. Hope to see you again!

8/10 还可以

Pavel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gutes Hotel. Etwas veraltet, aber trotzdem gut. Große Zimmer.
2022 年 7 月入住 1 晚
Alexey F/O Manager 于 2022年07月22日 的回复
Vielen Dank für Ihren Aufenthalt im Hotel und Ihre Bewertung. Wir werden uns freuen, Sie wiederzusehen.

10/10 超赞

Tetiana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
2022 年 6 月入住 1 晚
Alexey F/O Manager 于 2022年07月1日 的回复
Dear Tetiana, Thank you for your stay and kind feedback, Hope to see you again! All the best to you!

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay at The Dostyk
Fantastic stay at The Dostyk. The staff was great at helping out with excursions and giving local tips regarding what to see n where to eat. Clean rooms with good location. Can’t be happier about the stay
2022 年 5 月入住 3 晚
Alexey F/O Manager 于 2022年06月17日 的回复
Dear Robert, Thank you for your stay and kind feedback! We are glad that you enjoyed your stay. We wish you all the best and hope to see you again!

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 4 晚
Alexey F/O Manager 于 2022年02月15日 的回复
Thank you for choosing the Dostyk hotel in Almaty and for your feedback. Hope to see you again!

8/10 还可以

Ozan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was good, I can recommend you this otel
2021 年 12 月入住 2 晚
Alexey F/O Manager 于 2021年12月13日 的回复
Good day, Thank you for your stay and kind feedback, we hope to see you again!

8/10 还可以

Kirill

商务旅客
满意：员工和服务，清洁度
Алматы командировка
Недостаток гостиницы маленькие номера. Гостиница далека от 5* скорее крепкие 4*. Хороший фитнес зал с бассеиным.
2021 年 11 月入住 4 晚
Alexey F/O Manager 于 2021年11月29日 的回复
Уважаемый Кирилл, Благодарим Вас за проживание в нашем отеле и за оставленный отзыв. Ваше мнение очень важно для нас. Будем рады видеть Вас вновь!

10/10 超赞

Klemens

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚
Alexey Vyshnevsky, F/O Manager 于 2021年09月24日 的回复
Dear Klemens, Thank you for your stay and kind feedback! Hope to see you again! All the best to you!

8/10 还可以

真实旅客

2021 年 3 月入住 2 晚
Alexey Vyshnevsky, F/O Manager 于 2021年04月9日 的回复
Thank you, hope to see you again!

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Отель довольно старый, но очень приличный.
2021 年 3 月入住 1 晚
Alexey Vyshnevsky, F/O Manager 于 2021年03月23日 的回复
Спасибо большое за оставленный отзыв! Отель, действительно с историей :) нам уже 38 лет, но ремонт мы делаем регулярно! Будем рады видеть Вас еще!

10/10 超赞

Aida

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚
Alexey Vyshnevsky, F/O Manager 于 2021年03月25日 的回复
Уважаемая Аида, Благодарим Вас за проживание в отеле "Достык" и за оставленный отзыв. Будем рады видеть Вас вновь!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
5 stars deserved.
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
2020 年 12 月入住 6 晚
Alexey Vyshnevsky, F/O Manager 于 2021年01月13日 的回复
Dear Michael, Thank you for your stay and kind feedback - it is very important for us! Glad you liked us! Hope to see you again!

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
2020 年 12 月入住 14 晚
Alexey Vyshnevsky 于 2020年12月20日 的回复
Thank you for your stay and kind feedback, hope to see you again!

10/10 超赞

Michiel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open. Hotel is in a wealthy part of the city’s very close to restaurants and cafes. We had a great stay. Staff was very helpful and friendly. We will stay here again
2020 年 6 月入住 3 晚
Alexey Vyshnevsky, F/O Manager 于 2020年08月3日 的回复
Dear Michiel, Thank you for your stay and kind feedback, See you again!

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚
Alexey Vyshnevsky, F/O Manager 于 2020年02月5日 的回复
Thank you for choosing the Dostyk hotel in Almaty, and for your high feedback! Hope to see you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
Front Office Manager, Alexey Vyshnevsky 于 2019年11月28日 的回复
Good day, Thank you for choosing the Dostyk hotel in Almaty and for your kind feedback! We glad that you enjoyed your stay! Hope to see you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚
Front Office Manager, Alexey Vyshnevsky 于 2019年11月28日 的回复
Thank you for choosint the Dostyk hotel in Almaty and for your feedback! We glad that you enjoyed your stay! Hope to see you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 10 月入住 6 晚
Alexey Vyshnevsky, F/O Manager 于 2019年11月21日 的回复
Thank you for staying at the Dostyk hotel in Almaty and for your kind feedback. Hope to see you again!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
2019 年 9 月入住 5 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年10月10日 的回复
Dear Guest, Thank you for your stay and feedback, Hope to see you again!

4/10 很差

Pierre Alain

满意：清洁度
不满意：客房舒适度，住宿条件和设施
2019 年 7 月入住 1 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年10月8日 的回复
Dear Alain, Thank you for your stay and taking time to left your feedback, your information is very important for us.

8/10 还可以

Craig

满意：清洁度、住宿条件和设施、客房舒适度
Formal and very comfortable great airport pick up
Room was excellent great bathroom ,large room Breakfast very well presented in a fairly formal room. Negatives the beauty services went available dispite the hotel Saying they were,pool was functional but a Little tired Last of all while some of the reception staff and foyer staff were wonderful one woman was not at all welcoming or helpful
2019 年 8 月入住 1 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年08月19日 的回复
Dear Mr. Craig, Thank you for your stay and take a time to write a feedback - it is very important for us! Could you please clarify, you wrote lady at the reception was not welcoming, it was while your check in or check out? Thank you.

10/10 超赞

真实旅客

与家人出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I was very pleasantly surprised by this property. Staff was extremely helpful and courteous. Food was very good as well. Rooms are quiet and comfortable
2019 年 8 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年08月18日 的回复
Good day, Thank you for your stay and kind feedback! Hope to see you again!

10/10 超赞

Jan，Canada

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with excellent staff and amenities. We especially liked the pool.
2019 年 8 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年08月7日 的回复
Dear Jan, Thank you for your stay with us and for your kind feedback, really like that you enjoyed your stay & pool. Hope to see you again!

10/10 超赞

真实旅客

与家人出行, 与配偶出行
满意：员工和服务，清洁度
Very central situated and loving the amenities. Rooms are neat and clean
2019 年 8 月入住 1 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年08月7日 的回复
Thank you for your stay and kind feedback, Hope to see you again!

8/10 还可以

Geoffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
Staff were very helpful and receptive even though our flight arrived at 1:30am. The room was clean and the bed was unbelievably comfortable. The Spa was also a highlight allowing us to relax completely our first day before setting out on any adventures and then to relax again at night.
2019 年 7 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年07月19日 的回复
Dear Geoffrey, Thank you very much for your stay and warm feedback, we really glad that you enjoyed your stay! We hope to see you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年06月11日 的回复
Dear Guest, Thank you for choosing the Dostyk hotel in Almaty and for your feedback!, Hope to see you again! All the Best!

10/10 超赞

ChangKun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年05月14日 的回复
Dear Mr. ChangKun, Thank you for your stay and kind feedback, Hope to see you again!

8/10 还可以

Rin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
街の中心部にあり、地下鉄の駅も近いためとても便利でした。古いホテルですが部屋はとても清潔で過ごしやすかったです。朝食もおいしかったです。 唯一残念だったのはホテル内のカフェが閉まっていたこと。宿泊客が多い繁忙期にしか開けないのかなと。
2019 年 4 月入住 5 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年05月14日 的回复
良い一日、 ご滞在ありがとうございました。 今後またお会いしましょう。

8/10 还可以

Roberto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Location. Beds no so comfortable
Good Location. Beds no so comfortable
2019 年 5 月入住 2 晚
Alexey Vyshnevsky. Dostyk Hotel 于 2019年05月10日 的回复
Dear Roberto, Thank you for your stay and feedback, hope to see you again! All the best!