Very friendly, helpful staff, good size room and an excellent breakfast. Our room was at the front of the hotel & there was a lot of noise late at night/early hours of the morning, we appreciate it was a Saturday but when you are travelling you do need a good night's sleep - not the hotels fault but it did affect our stay.
Michelle
於 2025 年 7 月住了 1 晚
10/10 優異
Lesley
伴侶同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice large room, comfortable bed
Lesley
於 2025 年 7 月住了 1 晚
6/10 一般
Lynn
伴侶同遊
2025 年 7 月 1 日
讚好:整潔度
The quality of the breakfast wasn't great
Lynn
於 2025 年 6 月住了 1 晚
10/10 優異
Peter
家人同遊
2025 年 6 月 26 日
讚好:整潔度
Grand old building , room clean and tidy , excellent night’s sleep . Breakfast good loved the timed sit down . Significant problem in that to ensure right mix of tables, all through the meal tables were being dismantled rolled out to a storage room and others replaced and set . A bit like breakfast whilst refurbishment on going .
Peter
於 2025 年 6 月住了 1 晚
8/10 不錯
Nerys
伴侶同遊
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
Really nice welcome at check in. Room was spacious, clean and comfortable. Staff and service in the bar, casual dining and at breakfast were all good. Lovely food in the casual dining area. The only things we could fault were a loose toilet seat and the flush was difficult to use. The bathroom window didn’t open so everything in there was wet with steam the whole time
Nerys
於 2025 年 6 月住了 2 晚
6/10 一般
Stephen
家人同遊
2025 年 6 月 8 日
讚好:整潔度、設施服務和住宿狀況
Great location and lovely staff. Rooms comfortable and clean but dated. Bathroom lacking. Breakfast cold and disappointing
Stephen
於 2025 年 6 月住了 2 晚
8/10 不錯
Michelle
伴侶同遊
2025 年 5 月 28 日
讚好:整潔度和設施服務
Lovely old hotel with beautiful dining room
Michelle
於 2025 年 5 月住了 1 晚
10/10 優異
Steve
家人同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to thé Castle Alnwick
Steve
於 2025 年 5 月住了 1 晚
8/10 不錯
Graham
2025 年 5 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Staff very helpful. Lounge area very nicely decorated.Overall an impressive interior with great dining hall. Unfortunately menu didn't reflect the quality of the building.Food fairly pedestrian. At breakfast no indication that fish( ie haddock smoked salmon ) available other than the usual English breakfast.Would have been good to have this choice at the start!!
Graham
於 2025 年 5 月住了 2 晚
6/10 一般
Lana (Wasilla)
家人同遊
2025 年 5 月 13 日
讚好:職員與服務
Served the purpose. But I would not book there a second time. Mold on the window seals and no lift.
Lana
於 2025 年 5 月住了 1 晚
10/10 優異
Richard
2025 年 4 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Richard
於 2024 年 12 月住了 2 晚
8/10 不錯
Vanessa
2025 年 4 月 21 日
讚好:整潔度、職員與服務和住宿狀況
The staff at the hotel were really friendly and worked very hard
The bedroom needed so care.
Vanessa
於 2025 年 4 月住了 3 晚
8/10 不錯
Sorrel
家人同遊
2025 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy bed..
Soap dispenser in bathroom too high for children
Sorrel
於 2025 年 4 月住了 1 晚
4/10 欠佳
Paul
伴侶同遊
2025 年 4 月 14 日
不滿:整潔度、職員與服務和住宿狀況
The hotel is well placed in the middle of Alnwick. However when we entered our room it was 'tired' . The double bed had passed it's sell by date and was extremely lump. The double duvet was within a super king sized duvet cover and wasn't as warm as we had hoped. The vanity table where the kettle stood has had a lot of water damage and the TV was set on a chest of drawers right in front of the mirror. The bathroom floor was not good with a lot of dirt and hair that was not ours, so we cleaned that with some damp toilet paper. Anyone staying in room 126 will notice immediately that the bottom of the bath was rusty and the shower control very stiff. We each had a shower on arrival as we were at a reception at Alnwick Gardens and after my wife had a shower the folllowing morning the soap dispenser had run out. We really should have stayed at the Premier Inn out of town!!! Breakfast was all cooked on heater trays and all that was out was apparently all there was and it had sat there some time. No staff on duty when we left to discuss issues with so left key at reception. A poor experience which will not be repeated.
Paul
於 2025 年 4 月住了 1 晚
8/10 不錯
Kevin
2025 年 4 月 6 日
讚好:職員與服務和客房舒適度
Kevin
於 2025 年 4 月住了 1 晚
6/10 一般
Angela
2025 年 4 月 3 日
讚好:客房舒適度
不滿:住宿狀況
Disappointing
Communal areas were very good but our room was in desperate need of updating. Stains on the ceiling and paper patched up on ceiling.
Hidden charges if you eat or drink in the hotel which should be pointed out when paying for drinks or food.
Hotel is in a perfect location for exploring the area around.
Angela
於 2025 年 3 月住了 3 晚
8/10 不錯
Darren
多人同遊
2025 年 4 月 2 日
讚好:職員與服務
Darren
於 2025 年 3 月住了 1 晚
10/10 優異
Karl
2025 年 3 月 30 日
Karl
於 2025 年 3 月住了 1 晚
8/10 不錯
Andrea
伴侶同遊
2025 年 3 月 21 日
讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
The dining room decor was amazing taken from the ship Olympic. Linen tablecloths changed after every meal. The staff were friendly and super efficient and the food was excellent.
The bedroom decor was tired and room servicing was below par, water glasses not cleaned.
The bar staff were not always available and when we went for a nightcap after the theatre the bar was shut at just 10pm
Andrea
於 2025 年 3 月住了 2 晚
8/10 不錯
Ian
2025 年 3 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Ian
於 2025 年 3 月住了 1 晚
10/10 優異
Brian
2025 年 3 月 12 日
讚好:整潔度、職員與服務和住宿狀況
Brian
於 2025 年 3 月住了 1 晚
10/10 優異
Kathryn
伴侶同遊
2025 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely would stay again !
Kathryn
於 2025 年 3 月住了 1 晚
4/10 欠佳
David
2025 年 3 月 2 日
不滿:整潔度、住宿狀況和客房舒適度
David
於 2025 年 2 月住了 2 晚
10/10 優異
Ross
家人同遊, 伴侶同遊
2025 年 2 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice stay, lovely room and amenities. Overall excellent hotel.